1 Heart Home Health Care LLC

1 Heart Home Health Care LLC is a home health care service located at 6611 Frankford Ave, Philadelphia, PA 19135, in Philadelphia, Pennsylvania. For people looking into home health care in the area, the business is a local option to contact when exploring support for themselves or a family member. Because care needs, eligibility, and available services can vary, prospective clients should speak directly with the agency to confirm what it currently offers and whether it is a suitable fit.

The information available points to a range of customer experiences. Some reviewers describe helpful, considerate interactions, including assistance with paperwork and support when a family member was trying to arrange care for a grandmother. One reviewer specifically praised a staff member for being pleasant and helpful with forms, while another said a nurse went beyond what was expected to help the family get needed assistance. These comments may be useful to families who value clear communication and guidance while navigating care arrangements, but they should be considered alongside other feedback rather than as a guarantee of what every client will experience.

Other reviews raise serious concerns, including reports about payroll delays and dissatisfaction with client care and nursing. These are reviewers’ accounts, not independently verified findings, and the available information does not establish how the concerns were addressed. Still, they are important context for families and care professionals doing their research. Before making a decision, ask about the services available, how care plans and staffing are handled, who to contact with questions, and what steps are in place to respond to concerns. Workers considering employment can also ask directly about pay schedules and payroll procedures.

The business lists weekday hours of 9:00 a.m. to 5:00 p.m., Monday through Friday, and is closed Saturday and Sunday. Its listed rating is 4.4 out of 5 based on 13 reviews; ratings and review experiences can change over time. Calling or visiting the Frankford Avenue location during listed business hours can help you confirm current details. Whether you are a Philadelphia family comparing home health care options or a professional seeking information about the agency, a direct conversation is the best way to clarify expectations, availability, and next steps. Take time to discuss your particular needs and evaluate the information you receive before choosing a provider.