Home health care service

365 Health Services, LLC

PhiladelphiaClosed nowOpens at 9:00 AM 5 views

About

365 Health Services, LLC is listed on FindALoco in Philadelphia, PA with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.

365 Health Services, LLC is a home health care service in Philadelphia, PA, serving people and families seeking support with care at home. Located at 325 Chestnut St #1005, Philadelphia, PA 19106, the business is an option for those coordinating assistance for a loved one, including older adults and people recovering from an injury. Its public profile shows a 4.9 rating across 831 reviews. That overall score is encouraging, while individual experiences can vary, so families should discuss their particular needs and expectations directly with the provider.

Customer feedback describes attentive support during a family member’s recovery after a serious car accident. Other reviewers appreciate helpful communication and explanations that make it easier to understand what care is needed and what may not be. These comments suggest that clear, responsive conversations can be an important part of the experience for families arranging home health care. One reviewer also praised a staff member for being especially helpful. If you are comparing providers in Philadelphia, you can ask how the team communicates with clients and family members and how care needs are discussed.

Reviews are not uniformly positive. Some customers report serious concerns about missed visits, caregiver readiness, and whether the care provided met a loved one’s needs. These are important issues for anyone relying on in-home assistance, particularly when a person has significant mobility or health limitations. Before arranging care, consider discussing the person’s daily support needs, mobility, any transfer assistance required, scheduling and backup plans, and how to raise a concern. Confirm the details directly with 365 Health Services, LLC so you can make an informed decision based on your situation.

The Philadelphia office is listed as open Monday through Friday, 9:00 a.m. to 5:00 p.m., and closed Saturday and Sunday. Families looking into 365 Health Services, LLC can use a conversation with the provider to clarify available services, care arrangements, communication expectations, and scheduling. Its location on Chestnut Street may be convenient for people handling care planning in central Philadelphia, but confirm any visit or appointment details ahead of time. For those seeking a home health care service in Philadelphia, PA, the most useful next step is to explain the individual’s needs clearly, ask how the provider can address them, and weigh both positive and critical customer feedback.

Ratings & Reviews

4.9831 reviews
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Michael Brest
3h ago

365 Health has been incredible for my mom's recovery for her needs after a bad car accident. They have been so attentive to all her needs. If you need help, give them a call.

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Paige Osorio
3h ago

365 is amazin especially one of their workers Meade was so very helpful n I honestly couldn't ask for noone better💚 …

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Caron Johnson
3h ago

Very helpful, great at communicating & getting people to understand what’s needed & what’s not.

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Shirley Miwo
3h ago

This company does not care about the amount or type of needed care the elderly requires. This company sent a young girl who is pregnant to handle a 94 year old women the caregiver was unaware of the patients limitations. The care giver was unable to handle her or pick her up when she fell on the floor. The care giver said “I didn’t know she could not stand without support”! This company also sent another care giver who was 4 months pregnant who could hardly answer questions with one word answers. I would NOT use this company Their goal is to make money for the company. Do Not Use Them!

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Talisha
3h ago

If I could give this company zero stars, I would. My mother is paralyzed and suffers from a stage four bedsore. She depends on this company for basic care, but what she has received instead is neglect, disrespect, and complete lack of responsibility. On Mother’s Day, when her aide didn’t show up, she called the office — and was told, “You do realize it’s Mother’s Day, right?” As if her need for care could wait because it was a holiday. That comment alone sums up how little this company values their clients’ wellbeing or dignity. Too often, aides either don’t show up or leave early without saying anything. One aide left at 5 p.m. during an 11–7 shift, told my mom she was going to Wendy’s, and never came back. My mom cannot move or transfer herself, which meant she went from 5 p.m. until I got home at 10 p.m. with no food, no water, and no help. That wasn’t a one-time mistake — it has happened more than once. The coordinator who’s supposed to manage her care won’t even answer phone calls. She only texts — and even then, rarely follows through on anything. For a company that’s supposed to care for vulnerable people, this level of indifference is absolutely unacceptable. It’s heartbreaking to see someone you love — someone who has already lost so much independence — be treated as if her life and comfort don’t matter. It’s degrading, it’s cruel, and it’s emotionally devastating. No one should ever have to feel this helpless or unseen. If you care about your loved one’s safety, dignity, or even their basic human needs, do not trust this company. They have shown over and over again that they are careless, unprofessional, and completely lacking in compassion.

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