Auto insurance agency

A-MAX Auto Insurance

Grand PrairieClosed nowOpens tomorrow 9:00 AM 8,009 views

About

A-MAX Auto Insurance is listed on FindALoco in Grand Prairie, TX with address, phone, website, hours, and map location. Common services and related keywords include Auto Insurance Agency.

A-MAX Auto Insurance is an auto insurance agency located in Grand Prairie, TX, serving customers from its office at 310 E Pioneer Pkwy. For drivers looking to discuss coverage, request a quote, update an existing policy, or print insurance paperwork in person, this location offers a convenient local point of contact. Its Grand Prairie setting can be especially useful for people who prefer speaking with a representative face to face rather than handling every insurance question online or by phone. The business is open Monday through Friday from 9:00 AM to 7:00 PM and Saturday from 10:00 AM to 5:00 PM, with Sunday hours unavailable.

Customer feedback describes a clean, welcoming store and a staff that often greets visitors promptly. Several reviewers specifically mention friendly service, knowledgeable representatives, and help answering questions about policies. One customer shared that a policy change was resolved and paperwork printed in less than 20 minutes, highlighting the value of responsive assistance when insurance details need attention quickly. Another reviewer noted a positive experience asking questions with a representative, while others praised the approachable atmosphere inside the office. These comments suggest that visitors who want direct guidance through a policy conversation may appreciate the in-person service experience.

As an auto insurance agency in Grand Prairie, A-MAX Auto Insurance may be a practical stop for drivers comparing options, reviewing policy information, or making a needed adjustment. Policy updates and quote discussions can involve important details, so it is helpful to bring current insurance documents, vehicle information, and any questions about coverage or payments. A clear conversation before signing can help customers understand the information being presented and keep a record of the documents they receive. The office's extended weekday schedule also provides an option for people trying to fit an insurance visit around work or family responsibilities.

The available reviews reflect a mixed overall experience, with a 3.9 rating based on 205 reviews. Alongside strong comments about speed, helpfulness, and customer care, some customers raise concerns about quote details, renewal pricing, and changing monthly payments. For that reason, shoppers considering A-MAX Auto Insurance in Grand Prairie, Texas may benefit from asking for a clear explanation of the quote, down payment, payment schedule, policy terms, and any changes that could affect future costs. For customers who value a local office, welcoming service, and help with insurance paperwork or policy questions, this auto insurance agency provides an accessible place to start the conversation.

Ratings & Reviews

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Daniel Becerra
25d ago

Jose helpme today , nice person , fast and he resolve my change policy today , great customer service , excellent and fast , in less that 20 min I have my policy change and print all my paperwork!! Thanks José you do a great job !!

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Angelica Vega
25d ago

Great customer service, clean store very welcoming. Also i did ask for permission to take pictures 🙂 …

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25d ago

This insurance company is a rip off!!! I got several quotes since last week way lower with no middle man! I have been with them almost 2 years out of convenience. My payment is always changing I pay almost $400 a month every 6 months to renew my monthly started at about $275 and now I’m paying $371 a month!!! I keep getting cancellation letters, THEY HAVE MY BANK INFO FOR AUTO PAY!!! So I’m being charged late fees.!! WTH!! DON’T SETTLE, take the time look for a good insurance company!!

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Elva Perez
25d ago

As soon as I walked in I was greeted with friendly faces! The ladies here have great customer service. Aurelia was very knowledgeable & answered all my questions I had. Overall experience 5 stars. Will be recommending to my friends and family!

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Cindy Soto
25d ago

Horrible experience, came in yesterday to get a quote got quoted $120 for liability by Melissa. We paid $250 of down payment and as we were signing documents we let Melissa know that the gender on the policy was incorrect, she told us it was okay and that she would change it the following day. She gave us a call today saying our monthly payment would increase to $163 a month because of her mistake. We went in person to try and get our money back and she said there was nothing she could do. We were NEVER made aware that by changing the gender on the policy the quote would increase, on top of her mistake she had a horrible attitude and was very dismissive. We asked for her manager and waited a hour for the manager Aurelia to speak to us just to end up getting told the same thing. They told us the best they could do was “ take care of the gender change fee ” but we would still have to pay the $160 a month.This whole situation felt like it was done on purpose just so we could sign on with them. Such an unprofessional establishment and employees, would not recommend.

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