Adoration Home Health

From the point of contact making my first appointment to my PT Michelle, I cannot say enough good things about them. Michelle was always on time, always communicating when my next appointment was, and working within my time frame. She was a wealth of knowledge and wise beyond her years. From the first time, we got a long great, and it was more like a friend coming over than a therapist coming to torture me! I used to dread PT after my surgeries, not anymore. I have already recommended Embrace, and specifically Michelle to a friend that is fixing to have knee surgery. I really cannot express how happy I was with her. 5 stars all the way!

TL:DR - Under new management. Rushed visits, paperwork done without talking to patients. They recently changed management and staff. This change came with new nurses, as many left when they implemented the new pay system for their nurses. They are currently paid by the patient visit. The new nurses are now in a rush to leave. Quickly doing prep and not going through the necessary procedure when working with you. There are questions that have to be answered when a visit is performed, many nurses do not do this anymore and answer themselves. Choosing to skip asking the patient. The only nurses who took their job seriously was Sam.

I dealt with Jeff Hart for Home PT following hip revision surgery. Jeff was great throughout my rehab. I've had numerous ortho surgeries in the past, so I've come to appreciate top quality PT. Jeff was as focused as I was on not only rehabbing from the surgery but addressing issues with gait caused by years of working around the deteriorating hip condition . I rate Jeff 5 STARS only because 10 STARS isn't available!

It WAS a 5 star a few weeks ago when we had an amazing nurse! She cared and she came over when she was needed. But the nurse we had after her replacement was HORRIBLE!! We called Saturday several times and she refused to check on my mom who was NEEDING to be seen, she refused to see her. Again, Sunday I called again… SEVERAL times and again.. REFUSED! Not but 6 hours later, my mom passed away.

Professional and friendly from beginning with Nicole initiating me into "the club" until the end when she kicked me out. First time I was glad to be kicked out of a club. I had hip replacement.... 2 weeks up and about, 3 weeks no pain at all. PT Justin, and LVN Susan couldn't have been kinder, BUT the big test was passing PT Dawn..... sweetest person AND toughtest PT. If you want to get back to your lifestyle in the shortest amount of time....let me tell you...she is it. Great team. I will probably need my left hip replaced in the near future and cannot imagine using any other company.