




All American Home Care
About
All American Home Care is listed on FindALoco in Philadelphia, PA with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.
All American Home Care is a home health care service in Philadelphia, Pennsylvania, located at 3231 N 2nd St, Philadelphia, PA 19140. For individuals and families exploring home care in Philadelphia, the agency’s public feedback offers a mix of perspectives: its listed rating is 4.8 from 938 reviews, and several reviewers describe helpful staff, responsive assistance, and a straightforward process. Other reviewers report concerns about communication, consistency, and accountability. That range is worth considering when deciding whether the agency may fit your needs.
Reviews mention help with coordinating care and supporting clients and caregivers through the process. Customers specifically praise staff members Benjamin and Selena for answering questions and going above and beyond to help. One reviewer describes the process as fast and easy, while another highlights a professional, attentive experience. These accounts suggest that assistance and communication with the team are meaningful parts of some customers’ experiences. The available information does not list particular medical services or care plans, so families should contact the agency directly to confirm what support is available and whether it suits an individual situation.
Choosing a home care provider is personal, and a high overall rating does not mean every experience is the same. Some reviewers express serious dissatisfaction with communication and follow-through, while others offer strong praise for the staff and customer service. If you are considering All American Home Care, ask how care needs are assessed, who will be your main point of contact, how updates and concerns are handled, and what procedures apply if a plan needs to change. Discussing expectations in advance can help you understand the agency’s approach and make a more informed choice for yourself or someone you support.
The Philadelphia office is listed as open Monday through Friday, 9:00 a.m. to 5:00 p.m., and closed on Saturday and Sunday. Families, prospective clients, and caregivers can use those hours to reach out with questions about the application or care-coordination process, available support, and next steps. Located on North 2nd Street in Philadelphia’s 19140 ZIP code, All American Home Care is an option to research for people seeking a home health care service in the city. Review both positive and critical accounts, verify current details directly with the agency, and choose the provider whose communication and care approach feel appropriate for your circumstances.
Ratings & Reviews
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All American Healthcare is a all around great company! The staff is amazing and the service is on point. BENJAMIN and SELENA goes above and beyond to make sure your needs are met. I greatly appreciated their help! Keep up the great work guys! Thank you!
I would not recommend this home care agency based on my experience. The communication was poor, and I often felt like my concerns were not taken seriously. There was a lack of professionalism, accountability, and consistency when it came to providing proper care. When you trust a home care agency with someone you love, you expect them to be treated with respect, compassion, and patience. Unfortunately, that was not my experience. I was extremely disappointed with how certain situations were handled and how difficult it was to get clear answers or have my concerns addressed. I hope management takes these complaints seriously and makes the necessary changes because families deserve better. Good communication, reliable care, and respect should be the bare minimum when caring for someone in their home.
Great staff & customer service !! The whole process was very fast & easy. Thanks to Benjamin for helping me & my client out , very intelligent & professional. I’m excited to work for you guys. The benefits are amazing, All American is the real deal not like all these other company’s they actually take care of the workers. I keep it real & never sugar coat nothing so take my word & get your people over here you won’t be disappointed . 💯🫡 thanks again Benjamin !!
I had an excellent experience with this home care agency. The team was professional, compassionate, and truly attentive to every need. A special thank you to Benjamin, who went above and beyond to help with everything—from coordinating care …
I rate this agency 1 star because I only had the job for 3 months and I was trying to get used to their procedures and protocol.. I did make minor mistakes, in which I kept updating my coordinator with what my patient had to do and appointments she had to go to.. nevertheless " I thought " that I had to clock in and out no matter what because I'm the caretaker on the job...again I didn't get it right within the time frame of me just starting...nevertheless I was fired without a written notice..without a warning...they hadn't discussed it with the patience of my mistakes. They tricked me into coming in the office saying I had a class to complete..but it was s determination..! Like I said they are the worst agency. And they didn't care about the patience regards. Within the 1st 90 day's at any company there should be warnings, written determination warning or such, before a final determination..!! I was surprised by their actions and caught off gaurd...I had to break the news to my client, leaving her with disappointment and depression.. It was wrong how they went about firing me.. as I mentioned, I've only been there for just a couple of months. Anyway, I thought I deserved a better time frame to solely adjust to the job..and, the client deserved a better departure and better attention for her care.. Seemingly they didn't care about anything but lightening up their payroll.. I feel like they didn't give me an appropriate chance for the job...Communication is always best..
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