



Allston Insurance Agency, Inc.
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Allston Insurance Agency, Inc. is listed on FindALoco in Boston, MA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Allston Insurance Agency, Inc. is an insurance agency in Boston, Massachusetts, serving people who want help navigating insurance needs and related processes. Located at 1065 Commonwealth Ave, Boston, MA 02215, the agency is a local option for residents and families who may have questions about auto insurance, including people who are unfamiliar with Massachusetts requirements. Customer accounts describe staff helping explain next steps and talk through insurance processes, which can be useful when a situation involves both coverage and registration questions.
Auto insurance is a service area reflected in customer feedback. One reviewer described seeking guidance for a college graduate moving to the Allston area for a new job and needing a car, while the family was unfamiliar with Massachusetts auto insurance and registration requirements. Other customers mention getting help with their insurance needs and having a representative available to explain processes. These experiences suggest the agency may be worth contacting when you need to discuss an insurance question or understand what steps to take. For details about available coverage, eligibility, pricing, or documentation, contact the agency directly rather than assuming a particular product or service is offered.
The customer experience described in reviews is often personal and practical. Several long-term customers praise Kevin for being helpful, explaining processes, and following up when a policy may be close to cancellation. Reviewers also describe the staff as professional and friendly, and some say their requests were handled quickly. Feedback is not entirely uniform: one reviewer reported difficulty reaching the agency by phone during a weekday morning. The agency has a 4.1 rating from 9 reviews, so prospective customers may find it useful to consider both the positive experiences and the reported communication concern. If your question is time-sensitive, confirm the best way to reach the office.
The agency is open Monday through Friday, 10:00 a.m. to 6:00 p.m., and closed on Saturday and Sunday. Its Commonwealth Avenue location makes it a Boston-based choice for local residents, including people in the Allston area, as well as families helping someone settle in Massachusetts. Before visiting, check that the listed hours still fit your plans and ask whether an appointment or particular documents are needed for your situation. Whether you are comparing options, arranging auto insurance, or looking for someone to walk you through an insurance process, Allston Insurance Agency, Inc. offers a local point of contact in Boston. Clear questions about your circumstances can help the agency explain what assistance is available and what to expect next.
Ratings & Reviews
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My college graduate son lives in the Allston area. He needed a car for his new job. As an out of state parent who is not familiar with the auto insurance/registration requirements in Massachusetts, we needed someone to help guide us. I called Allston Insurance Agency and was immediately able to talk with Kevin Fraser. He answered all of my questions and provided his email address. Kevin was always super responsive to my questions and helped navigate us through the process. He also gave us solid auto insurance options to consider -- ones that we would not have identified through an online search. I am really glad that my son can now leverage Kevin for all of his auto insurance needs. Strongly recommend this agency.
I used Allston Insurance Agency for the last 5 years and can't say enough great things about them. Having Kevin help me with my insurance needs and having him to call and talk me through any processes has been a pleasure! I would highly recommend!
I am sure they are nice people, but Allston really fails the fundamental test of customer care. Try every phone number listed for them between 9-9:30 am on a weekday, and most just ring endlessly without even an answering service enabled …
I've been using Alston insurance for at least 10 years. Kevin is amazing. He will call me if I am close to cancellation. The staff is very professional and friendly.
I use this place for 8 years now Kevin it's great insurance rep always I get stuff done there quick with out any problems!!!
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