

Aurora Insurance
About
Aurora Insurance is listed on FindALoco in Dallas, TX with address, phone, website, and map location. Common services and related keywords include Insurance Agency.
Aurora Insurance is an insurance agency serving clients in Dallas, TX, from its office at 17110 Dallas Pkwy #120. For individuals navigating important coverage decisions, the agency is described by customers as a place where the process feels clear, personal, and less stressful. With a 4.2 rating based on 19 reviews, Aurora Insurance is a local option for people looking for attentive guidance rather than a rushed, one-size-fits-all experience.
Customers frequently mention working with Chayson Kerby, noting his responsiveness and willingness to explain insurance options in straightforward terms. Reviews describe help with understanding policy details, comparing needs, and moving forward with greater confidence. That patient approach can be especially valuable when insurance language and coverage choices feel overwhelming. Clear communication and practical support are recurring themes in feedback from Aurora Insurance clients.
Homeowners and new homebuyers may find Aurora Insurance particularly relevant. One customer shared that they received a detailed, reasonably priced quote after purchasing a house, along with step-by-step help through the coverage process. Another reviewer highlighted ongoing assistance with homeowners insurance questions after choosing a policy. The agency has also helped an investment-property owner secure a policy type their previous provider could not offer, including prompt attention outside regular business hours according to that customer's experience.
Located along Dallas Parkway, Aurora Insurance provides a convenient local resource for Dallas residents who want to discuss coverage needs with a knowledgeable representative. Whether someone is researching homeowners insurance, reviewing a renewal declaration, seeking coverage for a recently purchased property, or trying to better understand available options, the agency's review history points to detailed explanations and responsive service. Since insurance needs and eligibility vary, speaking directly with the team can help clarify which policy options may fit a particular situation.
For Dallas-area clients seeking an insurance agency that emphasizes individual attention, Aurora Insurance in Dallas, Texas offers a conversational, service-focused experience. Customers describe a process centered on listening first, answering questions, and helping them make informed choices. It may be a useful place to start for homeowners, property investors, and anyone who values a representative who remains available as coverage questions arise.
Ratings & Reviews
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Sign in to reviewI had a great experience working with Chayson Kerby. He made the entire process of finding the perfect insurance for my needs feel easy and stress-free. He took the time to understand what I was looking for, explained my options clearly, and helped me feel confident in my decision. I really appreciated his professionalism, responsiveness, and attention to detail. Highly recommend working with him if you’re looking for someone who truly looks out for your best interest!
I purchased an investment property, and my current insurance provider was unable to offer the required policy type. I was referred to Aurora Insurance, and Chayson Kerby assisted me immediately, even after hours. Chayson went above and beyond to answer all my questions and secured the coverage I needed at the best price. I appreciated the timely response and the overall communication!
We recently bought a house and Chayson Kerby the Rep for Aurora Insurance Services LP was Awesome. The quote was very detailed and Very reasonable for all that was involved. Chayson walked us through everything and was so helpful! Thank You Chayson Kerby for all that you did for us 🙏👍👍
I did research on countless of different home insurance companies Aurora Insurance was by far the best pricing and quality. Even after I went with them they continue to be the best, my home insurance agent Chayson Kerby is awesome! He replies fast to my emails and helps answer any and all questions that I may have.
I recently received my new declaration for my homeowners insurance policy, which was set to renew in December. To my surprise, the premium increased by over $600. The explanation I was given was a “slight adjustment” to the dwelling coverage and that Progressive needed to raise prices in order to continue doing business in Texas. Honestly, that’s not my concern as a customer — I just want fair and consistent pricing. I was told that if I went through several steps, I might be able to reduce the increase to about $200 instead of $600. Instead, I decided to shop around and easily found comparable coverage through another company for only about $20 more than my previous rate. Very disappointed in Progressive’s rate hike and the lack of any reasonable solutions offered by Aurora Insurance.
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