AV Travel and Tours
About
AV Travel and Tours is listed on FindALoco in Garden Grove, CA with address, phone, website, hours, and map location. Common services and related keywords include Travel Agency.
AV Travel and Tours is a locally operated travel agency based in Garden Grove, California, serving travelers from the heart of the Vietnamese-American community. Conveniently located at 10900 Westminster Avenue, this agency has built a steady presence helping clients plan and book trips to destinations around the world, with a particular focus on tours to Vietnam. Whether you are a first-time visitor to Vietnam or a seasoned globetrotter looking for a well-organized group experience, AV Travel and Tours offers the planning support and on-the-ground coordination to make your journey smoother.
One of the agency's standout qualities is its team of bilingual tour guides who are fluent in both Vietnamese and English. This makes a real difference for travelers who want the comfort of communicating in their native language while still benefiting from local expertise. According to satisfied customers, guides like Quang are professional, accommodating, and genuinely passionate about sharing the culture and stories behind each destination. Their ability to recommend authentic, affordable local dining spots and serve as engaging storytellers throughout the tour adds a personal touch that many larger tour operators simply cannot match.
The agency is especially well regarded for its Vietnam tour packages, including the popular Best of Vietnam tour. These guided group tours typically feature four to five star hotel accommodations and carefully planned itineraries that highlight both iconic landmarks and hidden gems. For Vietnamese-Americans looking to reconnect with their roots or introduce younger family members to the homeland, AV Travel and Tours provides an experience that feels both familiar and enriching. The bilingual approach ensures that older relatives who may not speak English fluently can fully enjoy every aspect of the trip.
It is worth noting that some past customers have raised concerns about pricing transparency, including additional taxes and fees that may not be immediately apparent when first inquiring about a tour. Prospective travelers are encouraged to ask detailed questions about the total cost breakdown before committing to a booking. The agency's office hours are Monday through Friday from 10:00 AM to 5:00 PM and Saturday from 10:00 AM to 2:00 PM, giving clients the flexibility to visit in person or call during the week to discuss their travel plans and clarify any pricing details.
With a rating of 4 stars across 41 reviews, AV Travel and Tours reflects a mix of experiences, but the positive feedback consistently highlights the quality of the guides and the memorable nature of the tours themselves. For anyone in Garden Grove or the surrounding Orange County area looking for a travel agency that understands both Vietnamese culture and international travel logistics, AV Travel and Tours is a resource worth exploring. Stop by their Westminster Avenue office during business hours to learn more about upcoming tour departures and how they can help you plan your next adventure.
Ratings & Reviews
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Sign in to reviewMy experience with AV Travel was far from satisfactory. First of all, they charge $35 per ticket, which is absurdly high. I don’t understand how they justify such an excessive service fee, especially for the minimal service provided. It makes no sense to pay that much just to book a ticket. To make things worse, the customer service was poor. The representative I spoke with seemed completely unprofessional and unprepared. She didn’t even seem to know how to properly communicate or answer simple questions, which only added to my frustration. Honestly, if you’re looking for a smooth and cost-effective ticket booking experience, avoid AV Travel Agency. Their high fees and lackluster customer service are simply not worth it.
Our first time with AV Travel agency. We did the Best of Viet Nam tour. We were very happy with the tour. We loved everything about this tour and including our tour guy Quang. He was very professional and very accommodating to all our requests. Many thanks to our friends M&T for recommending AV Travel to us.
If I could, I would give them thousands of negative stars. I went on a Eastern Europe with this tour "company". First, their price was double Costco's and the quality of their tour was worse. The tour guides were amateur, unprofessional, rude and immature; however, they demanded very high tips that they did not deserve. Especially, these tour guides could not even speak English. If you have any issues with the hotels, services or anything, they told you to deal with it, and refused to stand up or solve it for you. What are their "jobs" as tour guides. 98% of my fellow travelers were Vietnamese from California. Some of them were loud, rude, gossiping, and barbaric. They even fought for empty seats while they already had a couple spare seats for themselves. One middle aged couple in the back of the bus always reserved 8 seats for 2 of them!!! Shameful and barbaric! I would never recommend this tour "company" to anyone. Mostly for older Vietnamese people who can't speak English; however, there are other Vietnamese tour companies in the U.S and their prices are much less expensive; one of them is ATNT tour.
Kinda on the high end service tour angency, tour guides are all amazing and highly à qualified professional can speak Vietnamese and English.They can recommend yummy local affordable/ authentic gourmet places to eat,and quite great bus tour storytellers in bilingual. Hotel quality are all 4 to 5 stars as they promised,these things set AV travel apart from others tour company. YES, we have a good time ! Highly recommended if you can afford.
There’s a lot of hidden costs. For exp: tour cost plus taxes, everyone thought it’s just a sell tax but no they add 10% on what they call tax. Tour cost include air fair, in that including, it’s just a part of air fair(exp: $600 become $1075 at a booking time) your
