Verified Insurance agency

Avenida Insurance

National CityOpen nowCloses at 6:00 PM

About

Avenida Insurance is listed on FindALoco in National City, CA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

Avenida Insurance is a locally operated insurance agency serving the community of National City, California, and the surrounding San Diego area. Conveniently located at 333 Highland Ave, the office is easy to reach for residents throughout the South Bay region. The team works to help individuals and families find insurance coverage that fits their specific needs and budget, offering guidance through what can sometimes feel like a complicated process. Whether you are looking for auto, home, or other types of insurance, Avenida Insurance aims to be a helpful resource for the local community.

One of the standout features highlighted by long-time customers is the personalized attention they receive. Team members like Annette and Claudia are frequently praised for going above and beyond, taking the time to understand each client's unique situation and working to secure the best available policy deals. Customers who manage multiple vehicles have noted how efficiently the staff handles frequent changes and ensures coverage is put in place quickly. This kind of hands-on, attentive service can make a real difference for busy families and business owners who need an insurance partner they can count on.

Avenida Insurance is open Monday through Friday from 9:00 AM to 6:00 PM, with weekends off. This schedule makes it a practical choice for working professionals and families who can visit or call during standard business hours. The office environment is described by many clients as friendly and welcoming, with staff members who take the time to explain options clearly rather than rushing through the process. For those who appreciate a more personal, relationship-based approach to insurance rather than dealing with large call centers, Avenida Insurance offers that local touch.

It is worth noting that the agency holds a 3.5-star rating based on 13 reviews, reflecting a mix of experiences. While many customers speak highly of the service they have received, particularly from Annette and Claudia, some have expressed frustration with other aspects of the front desk experience. Prospective clients may want to call ahead or schedule an appointment to ensure they get the level of attention they are looking for. Being informed helps set the stage for a positive working relationship.

For residents of National City and nearby communities in the South Bay, Avenida Insurance provides a neighborhood-based option for handling insurance needs without having to travel far. The agency's location on Highland Avenue is accessible, and the team's willingness to work with clients on finding cost-effective coverage is something many have appreciated. If you are new to the area, shopping for a better rate, or simply looking for an insurance agency where staff members know you by name, Avenida Insurance is worth considering as part of your search. Reaching out during business hours is the best way to learn more about the options available to you.

Ratings & Reviews

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Raul Aviles
13h ago

I’m extremely disappointed with the service at the front desk, especially from the main lady who’s always there. Her attitude is completely unprofessional, and her customer service is terrible. I called ahead, left my number as instructed, and no one ever called me back. On top of that, I paid for two cars and simply asked for the price breakdown—and instead of helping, she complained and acted bothered. This kind of treatment is unacceptable. I won’t be returning, and I’ll be letting others know about this experience

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H H1
13h ago

Always good... Annette is the best at taking care of all my needs and Claudia is also right up at the top with her. They go above and beyond handling my needs. I have 5 to 6 cars all the time and change them like socks and these ladies make sure they are insurance immediately and get me the best cost they can for coverage... Thanks ladies you're the best!! JH.

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Alma Ver
13h ago

Very good customer service..Mrs. Anette is wonderful and takes the time to understand my needs and get the best policy deals possible..all my family got insured here..all staff is very friendly and nice.

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Erik R
13h ago

Best Customer service I've experienced. 👌🏻 …

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Lyle Rehberg
13h ago

Great service, great place

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