C1 Insurance Group
About
C1 Insurance Group is listed on FindALoco in Dallas, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
C1 Insurance Group is an insurance agency serving individuals and households from its Dallas, Texas office at 12700 Park Central Dr Ste 820. For people comparing coverage, reviewing an existing policy, or preparing for a new home or lease, the team offers a local point of contact during regular weekday hours. With a 4.9 rating from 271 reviews, C1 Insurance Group is a Dallas option for customers who value responsive, person-to-person insurance guidance.
Customers frequently mention team members including Luke, Jared Adams, and Stephen Franke for being friendly, knowledgeable, patient, and easy to reach. Reviews describe quick follow-up, phone calls returned promptly, and communication that feels more direct than being sent to a website or left to manage every question alone. That attentive approach can be especially meaningful when insurance decisions involve changing homes, vehicles, payments, coverage questions, or a busy schedule.
Auto insurance and home-related coverage are recurring topics in customer feedback. One client contacted C1 Insurance Group after signing a townhouse lease in Carrollton, while another noted receiving new and improved rates within 24 hours. A separate reviewer shared that Jared helped make the process of finding an appropriate rate with the right companies feel straightforward. These experiences suggest a practical, conversation-led process for people who want to understand options rather than simply choose a policy online.
For Dallas-area residents who want to review auto insurance, explore coverage connected to a home or rental, or seek help comparing rates, C1 Insurance Group provides a personable local resource. The office is open Monday through Friday from 8:30 a.m. to 5:00 p.m. and closed on weekends. Whether you are moving, reassessing current coverage, or looking for an insurance agency that prioritizes timely answers, the team is known by reviewers for reliable communication and attentive service.
At its Dallas, TX location, C1 Insurance Group is well suited to customers who appreciate an agent relationship that continues beyond the initial quote. Reviews reflect ongoing help with payments, questions, and requests over time, alongside a willingness to work around demanding schedules. For those seeking a local insurance agency with strong customer feedback and a responsive approach, C1 Insurance Group offers a grounded place to begin the conversation.
Ratings & Reviews
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Sign in to reviewI just signed a new lease for a townhouse in Carrollton TX and the real estate agent recommended I give Luke with C1 insurance a try. He reached out to me immediately, he’s extremely friendly and knowledgeable. I told him I’ve been with State Farm for my auto insurance and previously used them for renters insurance but was more than welcome to the rates he could find for me. It only took an afternoon for him to search all the different insurance companies for the best rates. I was blown away with how much money I’m actually saving monthly switching both my auto and renters insurance with him while also increasing my auto coverage. The process was so easy, I’m definitely recommending him to all my friends and family!
Jared was incredibly responsive and helpful. He had us new and improved rates within 24 hours. Best part is that he saved us over $3k/year! I’ve already shared my great experience and his information with several of my friends. I highly recommend Jared and C1 Insurance Group.
I have been beyond thrilled to find an insurance agent like Jared Adams. He answers his phone or returns my calls immediately and he does not rely on email and "go to our website" like so many companies these days. He gives the kind of customer service that I remember and rely on these days. He is very knowledgable and kind.
Jared was amazing to work with and made it very easy to get the best rate with the right companies. He was very patient with my busy schedule and his communication is top notch. Very happy to be working with Jared going forward over going direct!
In 2022 I moved to a house alone, distraught from divorce. I can't remember now who gave me the contact for Stephen Franke, but ever since my first conversation with him (he is always available, it seems) - and through the past 4 years - every communication with your team (payments, questions, requests) left me at awe (!). The team's kindness, the clear explanations, the swift response - not to mention the ability to speak with a real person, which is a luxury these days - and your easy processes, have made me grateful time and time again. I can honestly say that (of all the different organizations a citizen deals with - utilities services, medical services, local authorities, government agencies, etc.) your company stands out alone at the top. I feel blessed to have had the opportunity to get my insurance from you (wish I could remember who recommended you so I could thank them). It may be hard for you to appreciate how meaningful it is; know that your kindness and your efficiency make a huge difference in people's lives! THANK YOU!
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