




Central Insurance Agency, Inc.
About
Central Insurance Agency, Inc. is listed on FindALoco in Austin, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Central Insurance Agency, Inc. is an established insurance agency serving individuals, families, and businesses from its Austin office at 6000 N Lamar Blvd. Located in Austin, TX, the agency provides a local resource for people who want knowledgeable guidance while navigating important coverage decisions. With a 4.5-star rating from 42 reviews, Central Insurance Agency is recognized by many customers for professional service, friendly interactions, and practical help with insurance questions.
Customers describe working with agents who take time to explain policy details and coverage options clearly. Reviewers specifically mention support with home, automobile, flood, condo, and business insurance needs. Whether someone is comparing coverage for a new condo, reviewing home and auto policies, or looking for ways to manage changing premiums, the team can be a useful point of contact for understanding the options available. Clear answers and thoughtful policy conversations are especially valuable when insurance decisions involve multiple priorities.
Central Insurance Agency, Inc. is also a fit for business owners seeking an ongoing insurance relationship. One longtime business customer notes working with the agency since launching their company in 2009, highlighting prompt, responsive, professional, and friendly service along with competitive rates. That long-term perspective can matter for local companies that prefer a familiar agency to turn to as their insurance needs develop over time.
Several reviews recognize individual team members for their knowledge and professionalism. Customers have praised Yolanda for reliable, long-standing support with home, auto, and flood insurance questions, and Maria for carefully discussing condo coverage and answering detailed policy questions. Danielle and Theresa are also mentioned positively for their helpful service. While one customer noted delays in general response times, the broader feedback reflects appreciation for agents who are approachable, informed, and attentive when assisting clients.
For Austin residents and local businesses looking for an insurance agency on North Lamar Boulevard, Central Insurance Agency, Inc. offers weekday service Monday through Friday, from 8:00 AM to 4:30 PM. It can be a practical choice for those who value speaking with a local insurance professional about home, auto, condo, flood, or business coverage. The office is closed Saturday and Sunday, so planning a weekday visit or inquiry helps ensure timely assistance.
Ratings & Reviews
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Sign in to reviewOur company has been a customer of Central Insurance since 2009 when we started the business. If I can give them 10 stars review - I would. They are prompt, responsive, professional, extremely friendly and offer great rates. Danielle and Theresa working there have been absolutely amazing to deal with. One simple email with a request and it is taken care of literally within hours or less. Highly, highly recommended for all your insurance needs.
Yolanda Fernandez has to be the best agent in Austin. She has throughout the years been beyond amazing. We feel extremely blessed to have her as a resource when it comes to our insurance needs. She is reliable, knowledgeable, professional and her integrity to her work is unmatched. Thank you!!!
I've been with Central for a few years now and Yolanda is great to work with. I updated my review from a 4 star to a 3 because their general response time can be quite poor. My partner tried obtaining auto insurance but he didn't hear back for days at a time.
I just want management to know what an absolute pleasure it was dealing with Maria in providing a Condo quote. She was very professional and was also very knowledgeable about the coverages and was able to answer my considerable questions about the overall policy. Highly recommend this individual to anyone who sees this post she is as good as they come in here profession.
Yolanda has been my insurance agent for more years as I could remember, easily 10. She has been the go to for answers concerning, in my case, home, automobile and flood insurances. As we go through phases of increasing premiums, Yolanda was able to find ways to help make each year's premium bearable. As I only communicate a few times each year because, so far, I was fortunate enough to keep problems at bay, Yolanda was always there each time. Talking about longevity in a job in this day and age. On questions she has no immediate answers, it wouldn't be long after that I received them in simple, to the point solutions. She is always thorough in the research for a solution that meet my circumstance. I don't often write reviews but Yolanda deserves a shout out that I failed to do over the years. I'd like to express my deep appreciation for her assistance all this time. Thank you, Yolanda. Hoà Phan
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