Chau Auto Repair
About
Chau Auto Repair is listed on FindALoco in Westminster, CA with address, phone, hours, and map location. Common services and related keywords include Auto Repair Shop.
Chau Auto Repair is a trusted auto repair shop in Westminster, CA, dedicated to providing honest and reliable automotive services to the local community. Located at 14879 Dillow St, Westminster, CA 92683, they are conveniently situated to serve residents and professionals seeking dependable vehicle care. With a focus on transparency and quality, Chau Auto Repair has built a reputation for fair pricing and professional workmanship, as reflected in their 4.3 rating from 11 customer reviews.
Customers consistently highlight the shop's commitment to honesty and trust. For example, one review shares, "I can always trust Chu Chau. He took care of my car when it sat in place for 2 years. Returned it looking clean, running fresh, and all at a fair and honest quote." This emphasis on transparent communication and ethical service makes Chau Auto Repair a standout choice for auto repairs in Westminster, CA. They handle everything from routine maintenance to more complex issues, ensuring vehicles are safe and well-maintained.
The services offered cover a wide range of needs, including oil changes, brake repairs, engine diagnostics, and general upkeep. Whether you're dealing with a long-neglected vehicle or need regular servicing, Chau Auto Repair provides thorough and efficient solutions. Their approach is practical and customer-focused, aiming to address concerns with clarity and care, which is especially valuable for those who prioritize reliability in an auto mechanic.
Ideal for busy individuals and families in Westminster and surrounding areas, this auto repair shop caters to anyone looking for a mechanic they can trust without hidden costs. Their operating hours from Monday to Saturday, 08:30 to 18:00, offer flexibility for scheduling repairs around work or personal commitments. Despite some mixed feedback on customer service, the overall positive reviews underscore their dedication to delivering quality results at reasonable prices.
Chau Auto Repair continues to be a go-to destination for auto repairs in Westminster, CA, thanks to their consistent focus on honesty and dependable service. They are committed to helping customers maintain their vehicles in top condition, fostering long-term relationships built on trust and satisfaction. Whether you're a local resident or new to the area, Chau Auto Repair stands ready to assist with all your automotive needs, ensuring your car runs smoothly and safely.
Ratings & Reviews
Sign in to share your review.
Sign in to reviewI can always trust Chu Chau. He took care of my car when it sat in place for 2 years. Returned it looking clean, running fresh, and all at a fair and honest quote. I can trust Mr Chau to handle my car!
(Very poor customer service and inconsistency with price quoted. He quoted me a very specific price and a couple of weeks later I was ready to have that repair. I called on a Monday, he remembered me, I asked to bring the car and he told me he can only do the next day in 9am. I rescheduled all of my appointments and took the morning off. I come there at 8:50am and the place is closed. I call at 9:10am when it's still close and the guy answeres and claiming he's inside and will open the shops door. 20 minutes later I call again and he says again he's opening the door. 15 minutes later he opened the door. 45 minutes later he tells me that the part needed can be in the shop at 3pm and I can pick up the car at 5pm. Mind you I'm not local to him and drove an hour and a half to save a buck on the repair due to the better quote he gave. I asked why he did not order the part yesterday's morning when he scheduled the appointment with me for today. He never answered. I then asked if I can get the part to make it faster and he said yes But then quoted me for labor what he quoted me for the repair to begin with when he's supplying the part. We went back and forth for a minute there until I just gave up! It is sad that after I made all the necessary changes to my schedule and booked the appointment and drove all that time I went back on my way empty handed. It's even sadder that places like this still exist and have people business with this type of poor and bad business practice and awful customer service in an Era where people share experiences and everything is public on different social platforms. This is my 2 cents on a personal experience. Save your time and go to a legitimate business.
Do not work carefully, scratch the car. they are unprofessional. get money back expensive compared to other places It was so rewarding to bring a new car here and get scratches
Very honest repairman, reliable and reasonable pricing
Good working, fair price, I come back when my car not ok ist.
