




Consumer Direct Care Network Washington (CDWA)
About
Consumer Direct Care Network Washington (CDWA) is listed on FindALoco in Federal Way, WA with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.
Navigating the process of in-home support can feel overwhelming, but Consumer Direct Care Network Washington (CDWA) offers a clear, compassionate path forward. Situated at 3450 S 344th Way Ste 200, Federal Way, WA 98001, this trusted home health care service agency serves as a vital bridge for families, individual clients, and independent caregivers across the region. Backed by an impressive 4.4-star rating from over 760 reviews, the organization has built a solid reputation for dependable, person-centered support in the greater Federal Way, Washington area.
For families seeking guidance on becoming paid caregivers for loved ones, Consumer Direct Care Network Washington (CDWA) provides detailed, step-by-step assistance. Dedicated staff members take the time to truly listen, explain complex onboarding procedures clearly, and equip individuals with the practical tools necessary to begin caregiving with confidence. Whether you are transitioning to care for a spouse, an aging parent, or a family member with specific medical needs, the agency ensures you understand every requirement from day one.
In addition to onboarding, the administrative and support team assists established caregivers with daily operational essentials. The center handles critical inquiries regarding training compliance, verifying required annual education hours, managing payroll and timesheet schedules, and ordering essential personal protective equipment through union benefits. Staff members such as Thu-Diem Le, Allison Durham, Dana Booker, and front-desk coordinator Maranda receive consistent praise from clients for their professionalism, thorough knowledge, and genuine kindness throughout these administrative processes.
What truly distinguishes this Federal Way office is its welcoming, supportive atmosphere and commitment to personal connection. Clients and caregivers alike appreciate speaking with empathetic representatives who treat them with family-like care and genuine respect. The presence of culturally and linguistically capable staff members like Thu-Diem Le makes a meaningful difference for local diverse communities, ensuring that language and cultural nuances are never barriers to receiving proper healthcare administrative guidance.
Consumer Direct Care Network Washington (CDWA) is open Monday through Friday from 8:00 AM to 5:00 PM, remaining closed on Saturdays and Sundays. It is an ideal resource for anyone seeking reliable home care coordination, caregiver credentialing support, and dedicated client advocacy in King County and throughout Washington State.
Ratings & Reviews
Sign in to share your review.
I came into the office looking for information on becoming a caregiver for my husband, and Allison Durham went above and beyond to help me. She took the time to truly listen, explain everything clearly, and provide me with so much helpful information on what steps to take and how to get started. Allison didn’t just point me in the right direction — she sat down with me, wrote everything out, and gave me clear step-by-step instructions so I knew exactly what to do next. Her kindness, patience, and willingness to help made a stressful situation feel much easier to navigate. Unfortunately, my husband did not qualify for WA Cares, but I have continued telling everyone I know who needs assistance to come in and ask for Allison. She is truly a valuable asset to this company and someone who genuinely cares about helping people. Thank you again, Allison, for your compassion, guidance, and for making sure I left with the support and information I needed. You are truly appreciated!
I called the helpline number at 10am. They called me back and was very helpful with helping me find out that I have met my training hours and required yearly training. I tried calling later in the day for two days with no luck, but was very happy to speak with Dana Booker, who was very knowledgeable and clear at explaining to me how to even get my PTO in on my paydate and not let it go past 140 hours...I learned a lot from speaking with her. Top notch service.
Thu-Diem Le is an absolute Angel the very best representative I’ve seen in a long time!! Maranda was at the front desk and she took care of me perfectly. I had to take one moment to speak to the county Prosecutor regarding one of my clients and the entire team is just extremely supportive and I’m grateful. Thank you again!!
I was very, extremely pleased by service of Thu-Diem Le. She did Al for me. Checking hours, pay time hours, order PPE ( union benefits) and she is very friendly, knowledges, kind and peofessiinal.love it!.
TY Thu-Diem Le for answering all my questions. She was amazing. I love to see her again. If I have more questions in the future, I'm ask for her. I'm call her Auntie. God Bless You Auntie 🙏. …
Similar businesses
📍 Home health care service👁 8,163Visiting Angels Senior Home Care Plano
📍 Home health care service👁 8,152Legacy Home Health Agency
📍 Home health care service👁 8,146The Legacy At Home
📍 Home health care service👁 8,068