




Dr. Phi Doan Optometry
About
Dr. Phi Doan Optometry is listed on FindALoco in Garden Grove, CA with address, phone, website, hours, and map location. Common services and related keywords include Optometrist.
Dr. Phi Doan Optometry is a local Optometrist serving the community in Garden Grove, CA, with its office situated at 13916 Brookhurst St # F. As a Vietnamese-owned business listed on FindALoco, it reflects the entrepreneurial contributions of Vietnamese professionals to the healthcare landscape in the USA. The practice offers standard eye care services, aiming to address vision health for residents and visitors in the area.
Patients have noted that Dr. Phi Doan himself is very nice and brings a personal touch to consultations. However, feedback from customers indicates mixed experiences with the support staff, with some reviews describing receptionists as cranky or arrogant, and another doctor on the team as not too friendly. This variability in staff interactions can influence the overall visit, so it's helpful to be aware of these perspectives when planning your appointment.
Several concerns have been raised about the products and services. Reviews mention that eyewear may be sourced from inexpensive suppliers without warranty, and the clinic does not always stand behind their products. Appointment reliability has been questioned, with instances of last-minute cancellations without proper communication. Pricing discrepancies have also been reported, where initial quotes differ from final costs, leading to higher out-of-pocket expenses. These issues underscore the importance of verifying details like insurance coverage and product guarantees upfront.
For individuals considering this optometrist, it might appeal to those who prioritize direct interaction with Dr. Phi Doan and are prepared to navigate potential challenges with staff or billing. The office operates from 10:00 AM to 6:00 PM, Monday through Saturday, offering flexibility for scheduling, though it is closed on Sundays. Given the reported concerns, checking recent reviews and confirming terms before visiting can help manage expectations.
Located on Brookhurst Street in Garden Grove, this practice is accessible to many in the community, including nearby cities like Westminster. As a Vietnamese-owned business, it contributes to the local economy and may particularly resonate with Vietnamese-speaking patients, though all customers are welcome. Always approach with informed caution, and consider reaching out directly to the office for the most current information on services and policies.
Ratings & Reviews
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Sign in to reviewBe aware this place sells cheap products from China without warranty. They don't stand behind their product. …
Dr. Phi Doan himself is very nice, but his staff are otherwise. Receptionists are cranky and arrogant. The other doctor that also work at this place is also not too friendly. …
They canceled your appointment without calling you to inform. They’re not reliable at all!
Worst optometry! Receptionist would tell you a different copay/price and after you sign all the paperwork they will make you pay more. They avoid the hassle of insurance billing and will make you out of pocket. Avoid this place!
This office is only interested in making money from you. If anything wrong with the glasses, instead of correcting their problem, they want you to pay more.



