Insurance agency

Dung Son: Allstate Insurance

PhiladelphiaClosed nowOpens at 9:30 AM 5 views

About

Dung Son: Allstate Insurance is listed on FindALoco in Philadelphia, PA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

Dung Son: Allstate Insurance is an insurance agency located at 1415 W Passyunk Ave, Philadelphia, PA 19145. For people comparing insurance options in Philadelphia, Pennsylvania, this local agency is a place to ask questions about coverage and discuss policies connected with everyday needs, including auto, homeowners, and business insurance. Customer feedback describes experiences with auto insurance pricing, explanations of policy coverage, and service from the agency. If you are looking for an insurance agent near W Passyunk Avenue, the address provides a specific starting point for contacting or visiting the office during its listed business hours.

Reviews suggest that clear explanations are an important part of some customers’ experiences. One long-time Allstate customer said the agency gave good explanations of their policies, while another reviewer appreciated having coverage explained in Khmer so they could better understand it. A separate customer mentioned receiving a good price for auto insurance and described the service positively. These comments may be helpful to people who value being able to talk through insurance details rather than simply compare a premium. As with any policy, the available coverage, terms, and price depend on the individual situation, so customers should confirm the specifics directly with the agency.

The feedback is mixed, and prospective customers may want to read more than one review before deciding. While some reviewers praise the service and explanations, other reviewers describe billing or payment concerns related to cancelled homeowners coverage and a business insurance purchase. Those are individual customer accounts, not a complete description of the agency’s practices, but they are worth considering if you are choosing an agent. When arranging a new policy or making a change, ask for the effective dates, cancellation steps, payment status, and any remaining balance in writing. Keeping copies of documents and following up directly can help make policy changes easier to track.

Dung Son: Allstate Insurance is open Monday from 9:30 a.m. to 6:00 p.m., Tuesday and Wednesday from 9:30 a.m. to 6:30 p.m., and Thursday and Friday from 9:30 a.m. to 6:00 p.m.; it is closed Saturday and Sunday. The agency has a 4.1-star rating based on 14 reviews. These details can help Philadelphia residents plan a visit or a call, though hours and policy availability may change, so it is sensible to confirm before making the trip. For people exploring auto, homeowners, or business insurance, the office offers a local point of contact for discussing coverage and clarifying next steps.

Ratings & Reviews

4.114 reviews
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Tiên Nguyễn
4h ago

I was introduced to Dung Son and I got good price for my auto insurance! Good service!

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Jason Holton
4h ago

I cancelled my home owners insurance policy with Dung last July. I informed him I was cancelling and then 3 months later he billed me $182 for 3 additional months of coverage. I wrote him and sent him additional documentation to remove this charge. He did nothing and I am still getting this bill even though I emailed him documentation that I had other insurance for that period. He claimed that he fixed it and then 2 months later I get another bill. from collections. When I called Allstate they told me that he never reported to them that I had a new policy. He is very dishonest. I would recommend avoiding doing business with Dung and his insurance office.

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Ngoc Nguyen
4h ago

This guy is bad as he took money from my account of $2114.41 and he don’t pay back for one month. Nothing. Because we buy the insurance for business and now we trying to get money back. Beware of this guy

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Frederick Soejanto
4h ago

I have been Allstate customer from 2013. Dung Son agency is very customer oriented and provide good explanation for all my policies.

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bruce suy
4h ago

My agent help me explain in Khmer so I can understand the coverage better. Dung Son is the best agent in town.

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