EDD Employment Tax Office

This office opens at 8AM not 9AM!! get here early to get seen quick. Coming after 2:00PM is pointless as they have reached capacity by that time (learned this the hard way twice). Since trying to call EDD is absolutely pointless, going to this office if your only option. The agents here are friendly and try to help. You can tell they are obviously understaffed and will move at a pace that they see fit-I feel you…you’re doing the best you can with what you got. If you come here, be prepared to wait up to two and a half hours if you don’t get here early. If you’re going to do that, get here by 7AM and stand in line - I’m not joking. Sidebar: and this is a courtesy for others that are waiting, DON’T BE LAZY OR USE UOUR LANGUAGE BARRIER AS A CRUTCH, QUIT COMING IN HERE EXPECTING THEM TO DO THINGS FOR YOU IF YOU HAVEN’T ATTEMPTED TO DO IT YOURSELF AND, if you truly haven’t read your paperwork you’ve received, please do. Half the questions that are brought up are easily answered online and in the documents you receive. I know it’s still confusing, though :)

Go to 745 Franklin St in San Francisco more helpful for paid family leave. Oakland only helps with contacting paid family leave but won't help your claim San Francisco way better and faster.

Cant get through EDD over the phone so you want to come in person for assistance? Informational Review: This is not a tax office this is the actual offices edd website refers you to for assistance. Wait times are long like 2-3 hours long, this department is severely understaffed. No translators available, No hay traductores. Waiting room is small so only the applicant is allowed in No visual numbers on the board so you never know what number is being called you gotta ask You’re advised to take a number leave the small waiting room and check in every 45 min. People just leave so occasionally 10 numbers will be called out at once iv been here almost 3 hours enough time to observe and review I encourage you to post your experience to help the next person who is in need of assistance plan accordingly as many people come from different parts of the bay area Its 12 and there are no more numbers for the day everyone is being told to come another day mind you this office closes at 5 pm Hope this review helps someone and avoids you a potential headache i only gave 5 stars to not lose this communication in a sea of negative reviews Personally the staff is working to the best of their ability there is a high demand and not enough workers

I have to say much to my surprise I dealt with the people on the 4th floor. they were incredibly friendly. Also the security throughout the building was very respectful with my service animal and I have to say I was very nervous coming to deal with this government office because they’re normally a pain in the butt to deal with but this one was incredible people were super helpful and I just wanna say thank you very much.

The guy at the office who helped me find out why my claim wasn't being processed was very helpful. Security at the office was very polite and helpful. I'm just disappointed with the lady I spoke with on the phone prior to going to the office, if she was able to tell me what I needed prior to going to the office, my claim would've been processed sooner.