Family Tree Private Care

Fortunately, my mother lived at an independent apartment that had Family Tree Private Care onsite prior to her stroke. Twania came to my mother's rehab facility to set up home health care before she moved back to her apartment. The caring staff has made a difficult situation so much better - Arlette and Rachel specifically. Having them stay with my mom during the day allowed me to keep working knowing that my mom was safe.

It is a pleasure to write this review for Professional Caretakers. My mother was discharged from a Fort Worth hospital after an eight day stay. We knew she needed help at home with personal needs, mobility and safety. The hospital discharge planner suggested we call Professional Caretakers. After a visit in the hospital from one of Professional Caretakers nurses to understand her needs, a highly competent and kind caretaker came to her house to spend the night and provide personal assistance. Over the next several weeks my mother had four caregivers from Professional Caretakers that provided help with her personal needs, minor household assistance and the companionship of kind, personable and considerate caregivers. Without exception, every caregiver that came to her house was highly skilled, considerate and kind. The phone calls with the office and schedulers was also easy as mom recovered and assistance was slowly cut back. We know that a surgery is in the future for my mom and when that happens we will call Professional Caretakers again.

This is a wonderful and comfortable adult daycare facility. Plus they provide in-home care. The people are so caring and professional. I have known Howard Peterson (co-owner) for a long time now. They truly have a heart for caring for others. Howard was a source of excellent advice when dealing with my grandmother. I always recommend Professional Caretakers.

My Mom has utilized Professional Caretakers home health services three times and often goes to Rose Cottage during the day. We had a wonderful and likable home health aide the first two times and the third time they sent out a lady who was only interested in working on her personal paperwork and applying her make-up. The beautiful part of this poor experience is that Professional Caretakers completely refunded our money for the sub-par performance. I simply stated that we were not terribly happy with her lack of attention to my Mom and they initiated the refund. Great public relations move. My Mom often request to go to Professional Caretaker's adult day care named Rose Cottage and I find it to be a good way for her to get out of the house and mingle.

Professional Caretakers is both professional and compassionate. They are the second home health care we have used to care for our parents. Huge difference between the two! They take care of business....billing, long term care insurance, scheduling, all run smoothly. The care given in the home is of love, dignity, experience and truly wanting to make a difference in our parents daily lives. If you are struggling with your decision of who to bring in to care for your loved ones, stop worrying and try Professional Caretakers.