Finesse Auto Service & Repair

The customer service and lounge are enough for a 5 star review. Not only do they have coffee but they have tea, water and snack. Plenty of seating and tables. Wifi and charging stations available at each table. They even have loaner cords available. I will definitely be coming back here since I have to wait while my car is being serviced.

I am very particular where I get my ferrari worked on, but finesse is literally the main shop I go to for work. Not only were they amazing this time in that they custom fabricated brackets to ensure an under panel would fit on my car when the original tabs were gone, but they worked lighting fast! They also got my new tail lights on and new badges on super quick! They even found air bubbles in my tires I didn't even notice and let me know immediately, which I had taken care of by them the same day they let me know. 5 stars is not enough... all 10s across the board! Ferrari, Porsche, AMGs, M cars, whatever you have they are amazing working with. 10/10!

I brought my diesel Porsche to Finesse Auto Shop for what should have been a routine oil change and specifically asked that AdBlue/DEF be topped off because I was leaving town for the weekend. Halfway through my trip, my check engine light came on followed by a warning that I had approximately 150 miles remaining before the vehicle would no longer restart. I ended up being stranded. Whether the AdBlue was not filled, not filled correctly, or poor-quality fluid was used, this is a basic service function that I expected to be completed properly before sending me on my way. When spending $333.52 for an oil change, I expect a lot more! Instead, I ended up with warning lights, a vehicle that became unusable, and hundreds of dollars in wasted travel expenses and disruption to my weekend.

Finesse Auto Repair is a great place in Georgetown to have your vehicle serviced. The shop is clean, organized, and professional I especially appreciated the comfortable well stocked waiting room. and digital updates that kept me informed throughout the repair process, and detailed explanations of the work being performed. The staff was friendly, knowledgeable, and took the time to answer my questions. Communication was excellent, and they worked with me to address my concerns. It's refreshing to find a repair shop that values customer service and keeps customers informed every step of the way. I would recommend Finesse Auto Repair to anyone looking for quality automotive service and repairs.

Here’s a polished version: I couldn’t be more impressed with this shop. They recently helped with a exhaust/header installation on a 992 GT3 RS, and the experience was exceptional from start to finish. From the very first phone call, the team was responsive, knowledgeable, and ready to help. They hit every deadline they committed to, kept me updated throughout the entire process, and made everything seamless. What really stood out was that their support didn’t stop after the installation was complete. They continued to answer questions and provide assistance, demonstrating a level of customer service that’s hard to find these days. These guys are true professionals, and I wouldn’t hesitate to recommend them to anyone looking for quality work and outstanding service.