Insurance agency

First Choice Insurance

HendersonOpen nowCloses at 5:00 PM 7 views

About

First Choice Insurance is listed on FindALoco in Henderson, NV with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

First Choice Insurance is an insurance agency serving individuals and households in Henderson, Nevada. Located at 2471 W Horizon Ridge Pkwy, Suite 120, Henderson, NV 89052, the office is by appointment only, so contacting the agency before visiting is a practical first step. Its listed weekday hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.; it is closed Saturday and Sunday. For local residents looking to review personal insurance needs with an agency in Henderson, these details can help make planning a conversation straightforward.

Customer experiences describe help with several personal coverage needs, including home, auto, and umbrella insurance. Reviewers also mention discussing coverage for higher-value belongings such as jewelry and other valuables. One customer reached out about increasing umbrella coverage and said the conversation broadened into a review of their overall insurance setup and bundling options. These accounts suggest that customers may bring more than one policy question to a discussion, while the specific coverage, eligibility, and available options depend on each person’s circumstances and should be confirmed directly with the agency.

Reviews frequently mention agent Miranda Nolte by name and describe her as knowledgeable, professional, efficient, warm, and attentive to customer requirements. Other customers appreciate a personable approach and help thinking through whether coverage fits their needs. That feedback may appeal to people who want to talk through a home, auto, umbrella, or valuables-related question rather than focus on a single policy in isolation. The directory listing shows a 4.9-star rating from 349 reviews, while individual experiences can differ; one reviewer reported difficulty reaching a person and delays in communication.

The agency may be a useful local contact for Henderson households comparing or revisiting personal insurance arrangements, including customers considering a bundle or seeking to understand their umbrella coverage. Reviews describe guidance through insurance decisions, but they do not establish that a particular policy will be available or suitable for every customer. Before making a change, ask about the coverage details, costs, limits, and any conditions that apply to your situation. For questions about valuables, it can also help to explain what you want protected and confirm how that item would be handled under a proposed policy.

To plan a visit, note that First Choice Insurance is listed as appointment-only at its W Horizon Ridge Parkway address. The office’s posted schedule is 9:00 a.m. to 5:00 p.m. on weekdays, with weekend closure. Because a reviewer reports trouble with phone and email communication, customers who need a response or are arranging a policy change may want to confirm the best contact method and expected response time directly. For people in Henderson seeking an insurance agency to discuss home, auto, umbrella, bundling, or valuable-property coverage, First Choice Insurance offers a local option with a substantial body of customer feedback.

Ratings & Reviews

4.9349 reviews
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Jane Sherlock
7h ago

First Choice Insurance is an amazing company that is personable and a pleasure to work with. They’re incredibly knowledgeable and make sure you have the right coverage, especially for higher-value items like jewelry and other valuables. I also love how invested they are in our community and how consistently they show up and give back. Great people, great service and a company that truly cares. Highly recommend!

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J&G
7h ago

I originally reached out to Miranda to explore increasing my umbrella coverage, but the experience quickly turned into something much more valuable. She helped me rethink my entire insurance setup and ultimately guided me through bundling …

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Michael Pinocci
7h ago

I recently went through the annual and often frustrating process of shopping for home, auto, and umbrella insurance. Like many others, I was discouraged to see premiums continuing to rise despite no claims, low mileage, and responsible …

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Gaochao Zhou
7h ago

I have a very good experience working with our insurance agent, Miranda Nolte with Firstchoise. She is extremely professional and efficient. She is truly customer-oriented, understands our requirements perfectly, and serves us with a warm, friendly attitude.

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nickole souza
7h ago

I'm really disappointed with my experience with this company. The communication has been terrible, cant talk to a persin when you call bc the AI phone assistant takes over, unanswered emails and when they are answered, its very delayed. I reach out to cancel my policy, back dated for 9/29 as I got new coverage for about $2,000 less than my what my renewal was going to be with them. I didnt realize my new policy was already in place dated 9/29, and at the advice of my new carrier, I called to cancel with a back date because otherwise I will have had 2 policies with 2 different agenciesfor 2 weeks. First Choice just tells me they can't back date it and thay they will send me a cancelation form. I didnt receive this on the day requested. So I send another email notating this, verifying that it will be for the date before as I was told they can't back date cancelations, and I didnt receive it on the day I should have. I've received no reply to email. I did receive the cancelation form and I find it funny, that its back dated for day before. This is ridiculous.

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