Genuine Home Health Services
About
Genuine Home Health Services is listed on FindALoco in Plano, TX with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.
Genuine Home Health Services is a trusted home health care service in Plano, Texas, supporting patients and families who need skilled, compassionate care in the comfort of home. Located at 520 Central Pkwy E #110, Plano, TX 75074, the agency is known through customer feedback for pairing professional clinical support with the patience, reassurance, and clear communication families need during challenging health transitions. With a 5-star rating from 20 reviews, Genuine Home Health Services has earned appreciation from local families for care that feels personal and attentive.
For individuals recovering after hospitalization, surgery, or a change in health, the team helps create a supportive path forward at home. Families specifically describe positive experiences with nursing care, physical therapy, and occupational therapy. One reviewer shared that their father received coordinated support following heart surgery, while another noted how quickly physical therapy services were arranged for a mother-in-law. These experiences reflect an approach centered on assessing each patient's needs and connecting them with an appropriate care team.
Reviewers frequently recognize Beena George for knowledgeable, compassionate leadership and for explaining care details clearly. Families have also spoken warmly about attentive nurses and therapists who take time to understand both the patient's needs and personality. That person-first attention can matter deeply when someone is adjusting to recovery, rebuilding mobility, or navigating daily routines after a medical event. Rather than treating a person as simply a case, the care described by families focuses on respect, encouragement, and meaningful connection.
Genuine Home Health Services in Plano, TX can be a thoughtful choice for families seeking home health support for a parent, spouse, in-law, or loved one. It is especially well suited to those looking for professional guidance alongside therapy and nursing services, as well as families who value responsive communication during an emotional time. The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends. For Plano residents and nearby families exploring home health care options, Genuine Home Health Services offers a local team recognized for skill, compassion, and dependable support at home.
Ratings & Reviews
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Sign in to reviewOur family is incredibly grateful for the compassionate care and support we received from this home healthcare company while caring for my father-in-law. During a very emotional and challenging time, they provided not only professional care but also reassurance and guidance every step of the way. Beena was truly exceptional. She made herself available 24 hours a day and always took the time to patiently talk us through any questions or concerns we had regarding my father-in-law’s condition. Knowing we could reach her at any time gave our family tremendous peace of mind. As my father-in-law’s needs changed, they were proactive in helping us arrange additional services quickly and seamlessly. Their coordination and attention to detail made what could have been overwhelming feel manageable. We highly recommend this team to any family seeking compassionate, responsive, and dependable home healthcare support. Their care made a meaningful difference in our lives.
My Dad had Heart Surgery a few months ago. We had several home health services to choose from and I am so glad we went with Genuine Home Health. Beena has been amazing from the start. She put together a great team to help take care of Dad. From Felix with Physical Therapy to Crystal with Occupational Therapy to Gail that comes in to aide with tasks. Everyone has been amazing. They have all treated my Dad with the utmost respect and dignity. I have nothing but praise and gratitude. Will recommend to everyone I know that need these type of services. Thank you..Thank you...Thank you!!!
Genuine Healthcare has been amazing. Beginning with their Head Nurse, Beena George, who is competent, compassionate and knowledgeable in assessing the needs of the patient. And she is a great “matchmaker” in finding just the right therapists for the unique needs and personality of the patient.
This is the best home health company my mother has had. Beena and Tanequa are very attentive, excellent nurses. The physical therapist Walter and AJ were great! My Mom loved working with AJ and looked forward to his visits. They all treated her wonderfully like a person not just a patient! Highly, highly recommend!
We have had a great experience with Genuine Home Health Services. My mother-in-law needed PT and they were out quickly. Shrillis the therapist is skilled and caring. Mom loved her. Beena who is in charge is a wonderful Nurse and is very knowledgeable. She explained everything in detail and is a wealth of knowledge. They were always prompt and stayed in communication. I highly recommend them and their services.
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