Gibbon Tire and Auto

When I say this was the best service I've ever encountered. Brandon Collins was very helpful. He explained everything to me and what could cause the issue I had. DEFINITELY would recommend this place to all my family and friends. Thank you so much

⭐⭐⭐⭐⭐ I had a great experience at Gibbon Tire & Auto! My car wasn’t drivable Brandon recommended a very reasonably priced towing service, which was a huge help during a stressful situation. Once my car arrived, Brandon took the time to explain exactly what needed to be fixed and was completely transparent about the repairs and costs. I never felt pressured, and I really appreciated his honesty, professionalism, and excellent communication throughout the process. It’s hard to find an auto shop you can truly trust, but Gibbon Tire & Auto has definitely earned my business. I highly recommend them, and a special thank you to Brandon for going above and beyond to make the whole experience as smooth as possible!

Mr. Todd and his team are truly reliable and professional. They took the time to explain everything my car needed in a very clear and patient way, making sure I understood both the current repairs and what to watch for in the future. Trustworthy, and detail-oriented service.

I've always had great experiences with Gibbon. I was dealing with an issue that the dealership hadn't been able to figure out after multiple visits. The team at Gibbon listened to my concerns, quickly diagnosed the problem, and even provided a short video showing exactly what was going on. I shared it with the dealer, and they were able to fix the issue at no cost! The Gibbon team is honest, knowledgeable, and genuinely helpful. Just great team to work with. Highly recommend.

Overpriced and Left My Car Filthy After bringing my car in, I was charged $201 for a diagnostic which is significantly above the industry average. Every replacement cost was inflated compared to multiple competitors I later checked before committing to use them. The most frustrating part is when I got my car back, the driver’s seat, headrest, and the side interior of the car were covered in grease and oil. It was left in a condition that was completely unacceptable. The owner is never around and did not take my complaint seriously after many emails and calls. He refused to call or email me back. When I raised the issue, their resolution was to ask me to drive all the way back to clean it (a significant trip there and back and time while they clean it) and if that’s how they left my car, I cannot trust them to clean it either. The only other offer was to give me a $50 credit toward future services. After this experience doesn’t seem fair and it doesn’t account for the problem now. There was no real acknowledgment of the inconvenience, no empathy, and no urgency to make things right. They treated my time as if it had no value whatsoever. If you’re looking for fair pricing and a shop that takes accountability seriously, I’d strongly encourage you to look elsewhere. Would not recommend. The one bright spot was Scott (the front desk guy) who was genuinely helpful and courteous. Unfortunately, it was clear he had zero authority to make any meaningful accommodations.