Insurance agency

H B Cantrell & Co

CharlotteOpen nowCloses at 4:30 PM 6 views

About

H B Cantrell & Co is listed on FindALoco in Charlotte, NC with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

H B Cantrell & Co is an insurance agency in Charlotte, NC, at 1501 E 7th St, Charlotte, NC 28204. For people looking for insurance support in the Charlotte area, customer feedback points to a service experience centered on clear communication, helpful answers, and guidance tailored to an individual situation. Reviews mention assistance with home insurance during the home-buying process, as well as help for someone relocating from Pennsylvania to North Carolina and needing to switch to North Carolina-based insurance. If you are comparing options or navigating a change in circumstances, you can contact the agency to discuss your needs and ask what coverage may be available.

Customers frequently name agent Traci Suggs for her attentive, knowledgeable support. One reviewer says Traci helped save more than $1,200 per year while supporting them through buying a home and arranging home insurance; that is one customer's experience, not a guaranteed result. Other reviewers describe her as responsive and resourceful, and say she took time to understand that a first home purchase can bring unfamiliar questions. Their accounts suggest a practical, reassuring approach: explaining the process, responding to concerns, and helping customers consider coverage that fits their circumstances.

Jacob is also praised in customer feedback for being helpful, communicative, and willing to answer questions throughout the process. Reviewers say that kind of responsiveness made working through insurance feel easier and less stressful. The overall picture from the available reviews is of personal assistance rather than a one-size-fits-all pitch. Whether you are arranging home insurance, moving to North Carolina, or simply reviewing your insurance situation, it can be useful to explain what matters to you and ask questions before making a decision. Coverage, pricing, and eligibility depend on the details of each customer's situation.

H B Cantrell & Co has a listed rating of 5 stars from 139 reviews. The office is open Monday through Friday, 8:30 a.m. to 4:30 p.m., and closed Saturday and Sunday. Its Charlotte address makes it a local option for people who prefer to contact an insurance agency in the city. Before visiting, confirm current hours and the best way to reach the team. For a first-time homebuyer, a newcomer to North Carolina, or anyone who values patient explanations and direct communication, the customer experiences shared online may help you decide whether to start a conversation with H B Cantrell & Co.

Ratings & Reviews

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Alana Brock
3h ago

Traci Suggs saved me over $1,200 a year and was incredibly supportive while I was going through the home buying/home insurance process. I can't speak highly enough of Traci. After getting the robot run around from the big brands I reached out to for quotes (which ended up being twice as much as the very good coverage Traci found for me), it was so nice to have a knowledgeable, friendly person answer the phone. In addition to finding me a great insurance plan, Traci explained everything to me in a way that was easy to understand, and she made me feel comfortable asking questions about the things I thought were silly. Plus, in addition to getting me great home insurance, she got me and my partner better car insurance and saved us hundreds per month on that, too! I highly recommend her!

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Danielle Glendenning
3h ago

Jacob was extremely helpful throughout the entire process. He was responsive, communicative, and took the time to answer all of my questions. His willingness to help made everything easy and stress-free. I highly recommend working with Jacob!

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John Williams
3h ago

I’m a new customer to HB Cantrell & Co and Traci Suggs is my agent. Could not be happier. She really looks out for you and will find the best coverage for your situation. She truly cares about what’s best for you. Great customer service and one of the best agents I have ever worked with. I’ll be a life long client.

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Derek Henson
3h ago

I don't know about the company as a whole, but what I can tell you is that you should definitely work with this company so you can work with Traci Suggs. She not only was extremely knowledgeable, resourceful, very responsive...but she knew this was my first home buying experience and she treated me as such. On multiple occasions she took time out of her day to pretty much "hold my hand" as she walked me through the process, different options, and detailed explanations of all aspects of the coverage. I will definitely be using Tracy for my insurance needs again. As of 9/9/25. I would like to add that Brenda is amazing as well and extremely knowledgeable and helpful. She definitely goes above and beyond for you.

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Erica Somerville
3h ago

I moved from PA to NC in 2020 in the middle of the pandemic, in desperate need of switching to NC based insurance. Traci made that process seamless and stress-free for me! Traci is extremely knowledgeable, going above and beyond to take the …

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