Hair Arca

First timer here & it was highly recommended by instagram folks and multiple online platforms. I’m only giving it 1 stars for the hair shampoo and dying was up to my liking and Lisa was pretty hard working when she was being told to do stuff left and right from blow drying to moving certain tables to shampooing customer’s hair to putting towels into the dryer. Helen was very interactive while my hair was getting dyed. Very friendly. Caleb was my stylist. He was being efficient but sad to say he didn’t meet my expectations with my haircut. He gave off high aurora after showing a pic of what I wanted once, which the cut wasn’t similar to what my photo has shown to him. I didn’t except my bangs to be this short and up against my face when the photo shown to be curtain bangs. I think he tried to style it a bit more so it covered up the bangs being messed up. I think this place is more so better at just dying and head spa treatment than cuts personal opinion wise 😐 I felt semi pressured to tip them so the cut wasn’t worth over $300 for… Edit: I gave them a call after few minutes leaving the shop to ask for a refund. Caleb himself told the receptionist that they can’t do that cause “time was spent cutting the hair”….20-25 min cut is equivalent to well spent. That’s insane. I have shared to Helen, during my session earlier, that I’ve done some research on salons prior to settling down with this salon to cut my hair. I expected to feel renewed but it’s the reverse. Personally I feel like when someone walks out of a salon with a new hair cut, you’re basically getting a free advertisement for your product but I’m not proud of my cut to say that I’m walking out in public with confidence. Especially the fact that a hair cut helps bring an image/impression of someone. I’m glad I wasn’t going on a date/interview or anywhere that needs to be physically presentable cause this cut would ruin it. Should’ve looked at the review made by someone 2 months ago who wanted a wolf cut too…I much rather have my hair looking like a mop than this. As the manager and head stylist of this shop, you shouldn’t be proud that not just one but two customers has left reviews that aren’t pleased with their cut, a free voucher to come back to get it “fixed” isn’t gonna cut it. What else are you gonna cut? My bangs that’s already beyond my forehead? Are you going to buzz off my hair too? On the call, I only asked for a refund for the cut (around $111) and not the full refund price of $375 including tax. But to state saying he doesn’t even want a cut refund is ridiculous…it comes off as you’re not apologetic for ruining someone’s image for the next few months….spraying product on my hair isn’t gonna hide the fact that you ruined the cut and it’s nowhere close to the reference photo… Edit #2: I’M EXTREMELY PISSED OFF RIGHT NOW, yo who the hell cuts bangs like this!? DO NOT COME HERE, I cannot come back here AT ALL. ABSOLUTELY INSANE!!! Yo I get it, hair grows back with time but this is time, money and representation!!!

Amazing Experience from Start to Finish! I was able to book a same-day appointment, which was already a win! I booked with Caleb and he truly brought my hair back to life. I came in with a super outgrown color block and some damage from a previous stylist. I’ve been trying to grow my hair out, so I was really hesitant about bleaching my roots again… but I’m so glad I trusted him! Caleb was knowledgeable, honest, and careful with my hair goals. He made me feel comfortable throughout the entire process and the results exceeded my expectations. The salon itself is beautiful and there’s a convenient parking garage in the back, which made everything easy. The entire staff went above and beyond. Helen even made me a beverage and literally went next door to grab sugar for me when they didn’t have any. That level of care does not go unnoticed. I absolutely love my hair and the whole experience. I will definitely be back!

I got my haircut from the director caleb, I was led in by the receptionist and got my hair washed and dried,, caleb was attending to someone else during my appointment time but it was fine because I expected full attention at least during my own cut. He saw my inspiration pic very quickly,, and i very specifically said, please don't make my layers too short up at the top. He proceeds to start cutting my hair with almost no precision? Looking away at something while snipping away massive thick chunks at the same time, and cutting very roughly, it did not seem like he was being precise with his technique. I chalked it up to him being a little careless because it is a wolfcut, but it was almost too careless as he was literally cutting massive chunks up to my roots. And during my appointment he went and even started cutting someone else's hair. Which for $120 for a haircut I do expect full attention to one client at a time. I didn't really like the styling he did either but I usually never do at the salon's so it was fine but i go and check my hair after the cut (25-30 mins for $120??) there were CHUNKS unblended, up to my roots, at the top of my head. So,, overall, for the price of $120+tip and a 25-30 min cut, I would just go somewhere else.

Caleb made my experience wonderful! I came out with exactly what I wanted and they were kind enough to get all of my requests handled despite me coming in on a busy day! Caleb’s work is absolutely beautiful and I am so grateful!! Helen was the sweetest and I loved spending the day with her too!! Head Spa made my hair feel so silky and wonderful!! Could not recommend more!!!!

Helen was very nice and Caleb cut my hair really quickly and with great results! The place is very welcoming and you get a nice wash and styling with the haircut.