

Hernandez Insurance & Income Services
About
Hernandez Insurance & Income Services is listed on FindALoco in Santa Ana, CA with address, phone, hours, and map location. Common services and related keywords include Insurance Agency.
Located at 1028 W 1st St Ste C, Hernandez Insurance & Income Services is an insurance agency serving Santa Ana, CA. For local residents who want an office they can visit in person, this Santa Ana business offers a neighborhood option for handling insurance-related needs during the week and on Saturdays. Its schedule, from Monday through Friday 10:00 AM to 5:30 PM and Saturday 10:00 AM to 3:00 PM, can be helpful for customers trying to fit errands and policy questions into a busy routine.
As an insurance agency in Santa Ana, California, Hernandez Insurance & Income Services may appeal to people who prefer face-to-face service instead of managing everything online. Being on West 1st Street places it in a practical location for drivers and families in the area who need to discuss coverage, payments, or documentation in person. For customers dealing with time-sensitive insurance requirements, especially when proof of coverage is needed quickly, having a local office can make the process feel more direct and easier to navigate.
Customer feedback shows a mixed experience, which is useful context for anyone comparing insurance agencies in Santa Ana. Some reviewers describe concerns around pricing changes, added costs, and communication during the insurance process. At the same time, one reviewer specifically praised Mrs. Sofia for being kind and attentive. Taken together, these comments suggest that service experiences can vary, and that customers may benefit from asking detailed questions, confirming monthly premiums, and reviewing policy terms carefully before making a final decision.
For people searching for an insurance agency in Santa Ana, CA, Hernandez Insurance & Income Services is a local option worth considering if convenience and in-person availability matter to them. It may be a fit for those who want to stop by an office, speak directly with staff, and sort out insurance paperwork locally rather than through a fully remote provider. As with any insurance purchase, it is wise to request a full breakdown of costs, coverage details, payment expectations, and any carrier information so there are no surprises later.
Overall, Hernandez Insurance & Income Services is part of the everyday small-business landscape in Santa Ana: accessible, local, and positioned for residents who value nearby service. If you are exploring insurance agencies in Santa Ana, visiting the office, preparing your questions in advance, and confirming the exact terms of your policy can help you decide whether this agency matches your needs, budget, and preferred style of communication.
Ratings & Reviews
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Sign in to reviewIf I could put 0 stars I would because never in any company do they charge extra for only missing a week of paying your claim and then charge you $300 or $400 more than what you should pay for ONE month. Horrible experience, never come here they are also doing everything through kemper infinity insurance company and it's the worst insurance company. I also called to change my address TWICE, and it never changed to my new address. They gave you one price and ended up paying more than usual. I will be canceling my claim here and looking for a better company.
I had a bad experience with the lady who initially gave me one price for insurance and then gave me another. I know she ripped me off, and she was even aggressive with me, but because the DMV required insurance, I had to get it. Be careful what you say to that lady because she'll tell you one thing and then something else entirely.
Mrs. Sofia is very kind and always very attentive 😉 …
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