




Highstreet Ferullo Insurance Agencies
About
Highstreet Ferullo Insurance Agencies is listed on FindALoco in Philadelphia, PA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Highstreet Ferullo Insurance Agencies is an insurance agency at 1636 S Front St, Philadelphia, PA 19148, serving customers in Philadelphia, Pennsylvania. The available customer feedback describes help with auto insurance, policy changes, and questions involving policies in more than one state. If you are comparing an auto policy or trying to make sense of an existing account, the experiences shared by customers suggest that speaking with an agency representative may be a useful place to start. Contact the office to discuss your circumstances and confirm which services and policy options are available for your needs.
Several reviewers call out individual team members for clear, attentive assistance. One customer says Ken Stella helped arrange a new auto policy with the same coverage as before at half the cost. Others describe Ken as responsive and personable when guiding a family through policy changes, and mention that he helped straighten out a complicated account. Reviews also credit John with insurance knowledge and coordinating service, including for customers dealing with multiple states. Another customer appreciated George Hatton III for helping coordinate with another office about an out-of-state policy. These are individual customer accounts, not a guarantee of a particular result, but they give prospective clients concrete examples of the help some people have received.
The feedback is not uniformly positive, and that context matters when choosing an insurance agency. One reviewer describes a deeply disappointing experience, saying their family felt unsupported when they needed assistance and believed the coverage did not provide the protection they expected. That account contrasts with several positive reviews, including reports of responsive service, policy guidance, and savings. The listed rating is 4.6 from 85 reviews, but ratings cannot predict how a specific claim or service request will be handled. Before making a decision, ask questions about what a policy covers, what it excludes, how to get help, and whom to contact if a problem arises. Review documents carefully and make sure the details match your expectations.
The office is open Monday through Thursday from 8:30 a.m. to 5:30 p.m. and Friday from 8:30 a.m. to 5:00 p.m.; it is closed Saturday and Sunday. Its South Front Street location provides a Philadelphia point of contact for customers who prefer to discuss insurance matters with an agency. Highstreet Ferullo Insurance Agencies may be worth contacting if you are looking for help reviewing an auto policy, managing policy changes, or coordinating questions that involve another state. Bring your current policy information and a list of questions so you can have a focused conversation, then confirm any coverage or pricing details directly with the agency before proceeding.
Ratings & Reviews
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My family had an extremely disappointing experience with your company. When we needed help the most, we felt abandoned and were left to figure everything out on our own. We paid monthly for insurance coverage that did not provide the protection we expected, and we received NO meaningful accountability, communication, or resolution for the MAJOR, irresponsible, and untrustworthy mistakes that occurred by the company. The lack of care and attention to detail was disturbing. However the most disturbing part was how we were constantly ignored and we were told that there is nothing they could do for their mistake and that we would have to pay more to fix their error. This was one of the top most traumatic experience I’ve ever dealt with. Additionally, we discovered we were overcharged on our premiums, and no refund was offered even after we raised the issue. This experience caused significant stress and frustration. I strongly encourage others to carefully consider all options, before choosing this company.
I had the pleasure of working with Ken Stella from Ferullo, and he was absolutely outstanding! Not only did he help me secure a new auto policy with the same exact coverage, but he also saved me half the cost! Ken was incredibly easy to …
We love Ferullo Insurance Agencies for many reasons! They are outstanding in every way. John and Ken are awesome! John runs a very tight ship and brings a wealth of knowledge. It really helps when you need insurance in multiple states. Ken, handled our account from start to finish. He goes beyond just the required details. You may be wondering. Yes, Ken looks like Barbie’s other half!
We had the pleasure of working with Ken. He is knowledgeable, professional and an expert! He walked my family through a bunch of policy changes and cleaned up a big mess. He was quick, responsive, and personable. Saved us a great deal of …
George Hatton III was extremely helpful with a policy in another state. Helping me with policy that was not technically his responsibly. He coordinated with the other office to resolve my issues. Highly recommend this location.
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