

Highstreet Insurance - Sandy Garza and Associates - Collum Location
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Highstreet Insurance - Sandy Garza and Associates - Collum Location is listed on FindALoco in Richardson, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Highstreet Insurance - Sandy Garza and Associates - Collum Location is an established insurance agency serving individuals and households in Richardson, Texas. Located at 801 E Campbell Rd, Suite 170, the agency provides a local point of contact for people who want to discuss coverage, ask questions, and make insurance changes with a responsive team. With a 4.5-star rating from 15 reviews, the office is recognized by customers for attentive service and long-term client relationships.
Clients describe the Collum location as a place where insurance conversations are handled with care, clarity, and an eye toward individual needs and budgets. Reviews frequently mention working with Carl, Cindy, and Carly, noting prompt responses by phone, email, or text. For Richardson residents who value being able to reach their agent directly, that consistent accessibility can make routine updates, coverage questions, and follow-up feel more manageable.
Based on customer experiences, Highstreet Insurance - Sandy Garza and Associates - Collum Location assists clients with auto, home, and life insurance needs. Longtime customers report receiving help with auto and home claims as well as updates to existing coverage. Rather than presenting insurance as a one-size-fits-all decision, the team is appreciated for explaining options transparently and helping clients consider protection in relation to their circumstances and budget.
The office atmosphere is described through its service style: professional, approachable, and relationship-focused. Several reviewers have worked with the agency for two decades or longer, with one relationship dating back to 1997. Those accounts point to a dependable local insurance resource for families, homeowners, drivers, and anyone seeking continuity from an agency that can assist as needs change over time. Clear communication and timely handling of requests are recurring themes in the feedback.
For an insurance agency in Richardson, TX, Highstreet Insurance - Sandy Garza and Associates - Collum Location is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends. Whether you are reviewing auto, home, or life insurance, making a policy adjustment, or looking for an agency with a history of serving clients over the long term, this Richardson office offers a knowledgeable, locally accessible place to begin the conversation.
Ratings & Reviews
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Sign in to reviewHave had the pleasure of working with Carl Collum Insurance for over 2 decades. They have met every need from auto to home to life insurance. Carl and Cindy are the best to work with because they truly have our needs and budget in mind. They are completely transparent and are delightful to work with. Don’t hesitate-Call Carl or Cindy today!!
Outstanding Service and Trusted Partnership – Highly Recommend! I have been a loyal customer of Collum Insurance Agency for nearly 20 years, and I can confidently say they provide exceptional service. Throughout the years, I’ve processed both auto and home claims without any difficulties, thanks to their efficient, customer-focused approach. What truly sets them apart is the genuine care and dedication they bring to their clients. My business relationship with them has evolved into something much more—it feels like a trusted friendship rather than just a transactional service. They are always responsive, professional, and willing to go the extra mile, ensuring that every question is answered and every concern is addressed with expertise and kindness. If you're looking for comprehensive and reliable insurance coverage, I wholeheartedly recommend Collum Insurance Agency. Their commitment to client satisfaction and their seamless claims process make them an outstanding choice for anyone seeking peace of mind and dependable protection. It is truly a win-win for their customers.
Collum Insurance Agency has been my insurance agent since 1997. I have always been treated wonderfully and requests, questions, etc handled promptly. 28 years later, I receive the same wonderful treatment. Carly answered my questions and promptly handled the changes I needed. I highly recommend if you are looking for an agent to use them, they will never let you down.
My wife Leia and I have had Carl Collum as our primary insurance provider for over 20 years. Integrity, honesty, fast service and absolutely the most competitive prices available. We would highly recommend Carl and his staff for your insurance needs. We are very satisfied customers!
I recently contacted the Collum Insurance Group to inquire about my updated coverage. I was immediately transferred to Carl. This came as no surprise to me because I have always been able to get a hold of my agent, be it through an email, a phone call, or text. During our conversation Carl explained the changes to my policy in a manner that I could understand. It was very evident that Carl had up-to-date knowledge of my insurance coverage, its benefits to me, its range, and limitations. He listened and empathized with me and clearly demonstrated his interest in providing a proper solution. In the end, the Collum Insurance Group was able to provide a solution that met my needs. They exceeded my expectations. Carl has a good customer service acumen, and has always put my needs first. That is why I am a happy, long-term customer. With every interaction with anyone in the Collum Insurance Group, they have always taken the time to listen to and understand me, providing the most comprehensive service. I trust the Collum Agency. They have retained me for 18 years because they have always delivered on my expectations.
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