Home Instead
Open nowCloses at 11:59 PMOpening hours
- Monday
- 12:00 AM – 11:59 PM
- Tuesday
- 12:00 AM – 11:59 PM
- Wednesday
- 12:00 AM – 11:59 PM
- Thursday
- 12:00 AM – 11:59 PM
- Friday
- 12:00 AM – 11:59 PM
- Saturday
- 12:00 AM – 11:59 PM
- Sunday
- 12:00 AM – 11:59 PM
655 Medical Dr #101, Bountiful, UT 84010, United States
About
Home Instead is listed on FindALoco in Bountiful, UT with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.
Home Instead is a home health care service in Bountiful, Utah, serving people who need support at home and the family members helping them. Located at 655 Medical Dr #101, Bountiful, UT 84010, the office is listed as open every day, around the clock. That availability can be useful for families coordinating care around changing schedules or looking for a local point of contact as they consider help at home. The business has a 4.9-star rating from 33 reviews, with customers often describing the importance of reliable, considerate support.
Reviews offer a practical picture of the experience families have shared. Customers mention caregivers who arrive on time, get started promptly, use their time efficiently, and notice household tasks that need attention. One reviewer specifically praised Marissa for going beyond the expected work and helping with chores. These accounts suggest that day-to-day assistance and dependable follow-through matter to clients, while individual support may vary according to each person’s needs and care arrangement.
Families also describe the process of finding a suitable caregiver as an important part of care. A reviewer appreciated an initial assessment with Robyn, who took time to understand a mother’s needs and personality while working out a care plan and caregiver fit. Other customers describe how Marissa, Spencer, and members of the broader team helped make the transition to having care at home feel easier. For someone who is hesitant about welcoming a new person into their home, these experiences point to the value of thoughtful introductions and communication with family.
Home Instead may be worth considering for older adults or others who need help at home, and for relatives who want additional support when they cannot be physically present. A reviewer also recalled a presentation for veterans about home-help benefits, illustrating that the team has discussed support options with that community; families should contact the office directly to confirm eligibility, services, and availability. The reviews focus on personal, practical assistance rather than describing a specific menu of medical treatments, so it is sensible to ask what support is appropriate for your situation.
If you are comparing home health care services in Bountiful, Home Instead’s listed 24-hour schedule, local office, and customer accounts of caregiver reliability may help guide your questions. Call or visit the office at 655 Medical Dr #101 to discuss needs, the assessment process, and possible care arrangements. Confirm current hours, service details, and costs directly, since these can depend on the individual plan. A clear conversation with the team can help you decide whether the service is a good fit for your household and the person receiving care.
Ratings & Reviews
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The five star rating is for Marissa! She is such a fantastic care-giver. Marissa goes above and beyond in the work she performs. She comes on time and gets to work immediately. She always sees what needs to be done and uses her time efficiently. I often discover that she has done “chores” I would never have expected, like cleaning out the microwave and folding laundry. She always puts my Grandpa first and makes sure he has been bathed, shaved, dressed in clean and warm clothes and settled in his favorite chair with a drink and snacks. She’s easy to communicate with and is always warm, kind, empathetic, and professional. Home instead would do well to hire more carers as capable and delightful as Marissa.
Today is 7-27-'26...and my "experience " with Home Instead began a couple months ago when 'Kylea' came to my building and gave a "presentation" for veterans..(myself being one)...and the benefits of receiving home help through the company. I was very impressed with her way of explaining things, and really liked what I was hearing.. Home Instead works a lot with the company "Ability", with whom "Amy" works (very impressed with her as well), which company does the medical side of things... So, they put in a request to the VA for me to get "approved" for home help, which I just got...in the meantime a wonderful man from 'Home Instead' (Bruce) came by and helped me understand the process even more , and that "it's all about You!"., and took time to learn more about me and what me needs are, etc ...Wow that brought tears to my eyes ! That the company is very pro-veterans impressed me so much. It's taken me quite awhile to admit to myself that ,yes, I DO need help and to accept it gladly..Then Bruce came a 2nd time to have me sign paperwork... Today (July 27) a woman named Brighton (a "Trainor" ) came to my place to get acquainted and to learn more about what I would like to have help with ..She was so fun and easy to talk to, and made me feel very comfortable with her, but also with how the "process" will go. She'll come back next week with my permanent caregiver. I can't wait !! ** Also, I want to mention "Kaleb", who is a "scheduler" with the company...who called to let me know what days and hours my caregiver would be coming...but making sure it was ok with me. I would recommend to anyone out there to get in touch with the people at Home Instead. ..because they are very kind and caring about people and their needs. Contact Kylea and/or Bruce, to be sure ! You'll love it (and them) !! **That's all for now. Take care everyone !
This company is amazing! The lead Robyn came out to do an initial assessment with my mom to figure out a care plan and to see what caregiver might be best to work with my mom's personality. Robyn was caring, thorough and really personable. My mom loved her and instead of being frustrated by having to have care, she was excited to get to know Robyn. Once the caregiver placement was made, I was even more impressed. The caregiver carole is amazing, the staff have been amazing including Bruce, Brandy and the owner Trent, the online portal for communication is super helpful and you can really tell everyone at the company is invested in the care and well-being of their clients! Thank you all!!
We use Home Instead for our mother. Her transition from being cared for by her daughter and having strangers come into her house was so tough. Marissa and Spencer and the entire staff at Home Instead; Caleb, Mic, Kaylea and others have made this stage in our lives so much easier. We highly recommend Home Instead. We couldn’t do this chapter without you
My mom is a current client of Home Instead and I wanted to take a moment to express my most sincere appreciation for the care we have received these past few months. There’s something so relieving knowing that I have support on the days when I physically cannot be in the community that my mom lives in. Not having to move has been the number one goal for my mom as she is 99 years old and change would be detrimental to her at this point. Being able to have the caregivers help my mom stay independent has made all the difference and I see it every time I visit. I want to give the credit where it is most earned- Kylea, thank you for loving my mom as much as I do. Claudia and Nancy- thank you for your care and kindness. You brought my mom breakfast even just this morning and it made her so happy. Thank you Home Instead, I will continue to share my experience and encourage everyone to use your care. Don
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