



Impactful Home Care
About
Impactful Home Care is listed on FindALoco in Philadelphia, PA with address, phone, website, hours, and map location. Common services and related keywords include Home Health Care Service.
Impactful Home Care is a home health care service in Philadelphia, Pennsylvania, serving people and families looking for support with care arrangements. Located at 3501 Cedar St, Philadelphia, PA 19134, the agency is an option for those who want to speak with a local care provider and learn what services may fit their needs. Customer feedback describes experiences with compassionate, reliable caregivers and helpful staff, while also reflecting that individual interactions can vary. For families comparing home care agencies in Philadelphia, that combination makes it useful to ask clear questions, explain priorities, and decide whether the agency feels like the right match before moving forward.
Reviews often mention the people who help families navigate the process. Customers have praised caregivers as attentive and dependable, and describe staff members as professional and willing to help. One reviewer said that Amanda went above and beyond for their family and made switching companies feel easier and less stressful. Others appreciated support from Marquis during onboarding, and described Marcus as friendly, knowledgeable, and helpful in making the process straightforward. These are individual customer experiences rather than a guarantee of a particular outcome, but they offer a sense of the personal attention some families have valued when arranging care.
The feedback is not uniformly positive, and that context matters when choosing a provider. One reviewer described a difficult conversation after declining a service, saying they felt pressured and that their decision was not handled respectfully. Anyone considering Impactful Home Care can use an initial conversation to share expectations, ask what options are available, and make clear that decisions about services should remain their own. A good fit depends not only on the care being considered, but also on whether communication feels respectful and questions are answered in a way that helps the family make an informed choice.
Impactful Home Care is open Monday through Friday, 9:00 a.m. to 5:00 p.m., and closed Saturday and Sunday. Its listed address is 3501 Cedar St in Philadelphia, making it a local point of contact for people exploring home health care in the area. The business has a 4.8 rating from 146 reviews, a helpful overview of customer sentiment but not a substitute for discussing a person’s individual needs. Families, patients, and care providers can contact the agency during business hours to ask about its services and onboarding process. Sharing the situation, questions, and preferences up front can help make that first conversation more useful and determine whether Impactful Home Care is the right fit.
Ratings & Reviews
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My experience with this agency was disappointing due to one staff member, Marcus. When I chose not to move forward with a particular service he was pushing, he became argumentative instead of respecting my decision. A caregiving agency should have staff who can handle a simple "no" professionally provoking an unnecessary conflict over a service choice is not the kind of conduct families should have to deal with when making care decisions for loved ones. I'd encourage this business to address how their staff handle client pushback.
I had a great experience with impactful . The caregivers are compassionate and reliable. The staff is professional, attentive, and always willing to help especially Marcus. He made things easy and quick making me feel important and …
Marcus was friendly, knowledgeable, and genuinely cared about providing great service. He made everything simple and stress-free. I highly recommend working with him!
Marquis has been amazing throughout my onboarding process, while I would recommend him to family and friends!!!
Impactful home care is a the perfect company for both patients and providers! Excellent staff. Amanda has went above and beyond for our family and made the process of switching companies easy and stress free. I highly recommend using this company.
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