Import Clinic
About
Import Clinic is listed on FindALoco in Charlotte, NC with address, phone, hours, and map location. Common services and related keywords include Auto Restoration Service.
Import Clinic is an auto restoration service in Charlotte, North Carolina, at 3917-A, 3917 Monroe Rd, Charlotte, NC 28205. Customer reviews particularly highlight the team’s experience with Land Rover vehicles, including Range Rovers and older Defenders. Owners looking for a shop familiar with these vehicles may appreciate a business where reviewers say they found knowledgeable, helpful people who understood the work their vehicles needed. Import Clinic’s local presence on Monroe Road also gives Charlotte drivers a specific neighborhood address when comparing options for vehicle service or restoration.
Land Rover owners are a recurring theme in customer feedback. Reviewers describe bringing in vehicles that needed attention and say the team handled the work with care and expertise. One customer calls Import Clinic their only choice for a Rover, even compared with a dealership, and praises its competitive prices and customer service. Another says the team quickly made them feel confident about servicing an older Defender. These accounts offer useful context for owners of imported or older Land Rover models who want to discuss their vehicle with a shop reviewers describe as familiar with the marque.
The experience customers describe is not limited to technical work. Reviews mention friendly service, hospitality, and clear confidence in the people handling their vehicles. A reviewer also describes the team helping after a Range Rover was stolen and its key was missing, including arranging a replacement key through a dealer. That story reflects the kind of practical, vehicle-specific assistance a customer may value during a stressful situation. Experiences can vary by vehicle and repair, so owners should contact the shop to explain their needs and confirm what services are available.
Import Clinic is located at 3917-A, 3917 Monroe Rd, Charlotte, NC 28205, and its listed hours are Monday through Friday, 8:30 a.m. to 6 p.m.; it is closed Saturday and Sunday. The business has a 4.5-star rating based on 17 reviews. For Charlotte drivers considering an auto restoration service or Land Rover service, this information can help with planning a visit and deciding whether the shop suits their vehicle. Call or check directly with Import Clinic before visiting to confirm current hours, availability, and whether it can take on the specific work required.
Ratings & Reviews
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First I'd like to apologize to Chuck and Pete for the delay in writing this review. I HIGHLY recommend the Import Clinic due to their tremendous service and hospitality. I recently moved to Charlotte from California, in November 2012, and I began to have major issues with my Range Rover. Not only did they provide impeccable service at reasonable prices, Chuck chauffeured me around to various rental car places when I had no other way to get around town. He waited on me the entire time, until I was able to rent a car. Fast forward to now, I still take my Range Rover to get serviced at Import Clinic, because they are reliable, honest, and genuine people who give you the best service. I found Import Clinic through google reviews, that stated how well they worked on luxury cars. My main issue were the malfunctioning hydraulics and I have not had any issues at all since my initial service. If you have ANY type of problems with your car, visit IMPORT CLINIC, and I promise you wont have any regrets. Thank you so very much Chuck and Pete! -Fatima
Import Clinic experience has been fantastic. Its the only place I will take my Rover, including the dealership. Their prices are the most competitive in the area. Their expertise is spot on and the customer service is extraordinary. …
I don't know where to start, these guys really took care of me. My RANGE Rover was stolen from in front of my house. When they got it, the key was not with it. (I left it in the car when I ran in the house to grab baby and purse, which is punishable by fine in NC) Chuck ordered my key, from dealer for car and installed it. He also showed me damages the adjuster missed. These guys were available when the dealer took a whole day to even call me back to set up receiving my car or even fixing. Pricing was great as well. My advice call import clinic, they are awesome.
Great Service, Great Work, Great People. Import Clinic recently serviced my older Defender, immediately, I knew that I had found the right place to work on a truck that I knew nothing about. The team is incredibly knowledgeable and friendly and will be my "go to" shop for all of my future Land Rover needs.
Chuck is the man! These people know what they are doing in regard to Land Rovers. I know how tricky they are to work with and not just your average mechanic will touch one. I definitely recommend Import Clinic for any work needed on pretty …
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