Irvine Auto Care

I don’t usually write reviews, and this is my first ever Google review. I was incredibly impressed with the folks at Irvine auto care. They helped me service the brakes on my Hyundai Tucson. The service center at a local dealer recommended replacing all four brake pads and my front rotors. I wasn’t buying it, so I decided to get a second opinion here at Irvine auto care. They performed an inspection, shared a video recording with an extremely thorough and easy to understand explanation. They evaluated that only my front brake pads required replacement and my rotors can be resurfaced to extend their useful life. Their attention to detail, focus on customer care, and genuine transparency was very evident. I’ll be coming back.

I have been used to taking whatever vehicle I have, to the dealership for repairs, maintenance and upkeep. I have done this for years. However the most recent experiences I have had at a local dealership were very disappointing and so I started to look around for another source for my vehicles. Several neighbors suggested Irvine Auto Care and I tried them out. I highly recommend them. They are a game changer. They do a full inspection with video.Send it to your phone with a link.You view what they are seeing and what they are suggesting. They break down the work to be done as very important to get done now, as well as suggested timelines for whatever work you want to put off for a little while for your budget or time constraints. If you bring in a work order from your regular place and ask them to do the inspection they will do it and compare what they suggest versus whatever your dealership might be trying to oversell. They are honest and careful. Respectful and easy to make appointments with. I've had several visits now and now I am a fan! I don't do very many reviews unless it is really bad or really good. This place is really good and I mainly did the review for any other females out there who are sick of being taken advantage of and would like decent reasonable car maintenance for their vehicle.

These guys are super cool and easy to work with. Very fair on price. I screwed up and got the wrong part and they figured it out and installed correct part free of charge. Good guys, I'll be back.

Honest and transparent guys. Been going to them for years for regular service. Did a pre purchase inspection for a used vehicle. Highly recommend!

9/17/24 update John and the Irvine Auto Care team are still top notch. Thank you for taking care of our family vehicles. 1/15/2024 update... Still 5 Stars for John Brito & the team. From scheduling an appointment, vehicle drop-off, inspection and recommended services to pick up. Irvine Auto Care is only getting better. I'll be back again and again. Thank you for the excellent service! 3/24/2022 update... John & Adrian & Team are still at it. Still providing excellent service and expertise. This shop is legit! ONLY place I trust with my family's vehicles. Thank you guys for all your hard work! Very very much appreciated! 4/21/2021 update... literally the same exact experience from 2 years ago. Except with our 2018 Q7 this time. Made an appointment over the phone for a morning drop off at 8am. 1040am John let's me know car is all checked out and they're working on it now. Gave me updates and provided some factory maintenance suggestions. I appreciate the information and advice. Our vehicle is in great hands with Irvine Auto Care! 2 years ago- Just had a great service experience with Jon and the rest of the Irvine Auto Care team. I called yesterday to schedule service on a 2011 Lexus IS250. It was already afternoon so they didn't have any same-day openings, but I wasn't in a rush so I didn't mind waiting until the next day for morning drop off. I was greeted immediately by John and he is extremely knowledgeable and let me know exactly what to expect. 8am drop-off, 10:30am follow up with updates on the vehicle, and finally 2:45pm car is ready for pickup, they close at 5pm so no rush. Simple and easy. Thank you Irvine Auto Care, we'll definitely be back!