Verified Insurance agent

Kelly Lux - State Farm Insurance Agent

AlamedaClosed nowOpens tomorrow 9:00 AM

About

Kelly Lux - State Farm Insurance Agent is listed on FindALoco in Alameda, CA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agent.

Kelly Lux - State Farm Insurance Agent is an insurance agent serving individuals and families in Alameda, California, from its office at 2221 Harbor Bay Pkwy. For people looking for a local insurance conversation that feels clear, patient, and personal, this Alameda, CA office offers a convenient place to begin. Its weekday schedule, open Monday through Thursday from 9:00 AM to 5:30 PM and Friday until 5:00 PM, can work well for customers who prefer to discuss coverage during regular business hours.

The experience described by customers centers on attentive guidance. Team members including Francisco, Dawson, Omar, and Tiffany are recognized in reviews for being responsive, professional, and willing to take the time to explain options. Rather than making insurance feel rushed or difficult to follow, customers note that staff members answer questions, follow up promptly, and help make the process easier to understand. That no-pressure, informative approach can be especially valuable for someone comparing coverage after an unsatisfactory experience elsewhere or arranging insurance for the first time.

Auto insurance is a service specifically mentioned by customers, with feedback highlighting patient assistance, timely follow-up, and support in reviewing car insurance rates and coverage. Reviews also describe help with getting insured within a few days after requesting a quote, as well as guidance for family coverage needs. While each person’s needs and policy options differ, the recurring theme is a team that takes time to walk customers through their choices so they can move forward with greater confidence.

With a 5-star rating based on 560 reviews, Kelly Lux - State Farm Insurance Agent has built a strong local reputation for service-minded communication in Alameda, CA. The office may be a practical choice for drivers, families, and local residents who value straightforward answers, courteous support, and a responsive contact when exploring insurance options. Whether you are seeking an initial quote, reviewing auto coverage, or looking for a more transparent insurance-agent experience, this Harbor Bay Parkway location brings a personable, organized approach to the conversation.

Ratings & Reviews

5.0560 reviews
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deneyri andrade
3h ago

Where do I start? Francisco Escobar was truly amazing! Out of this world customer service, I’m truly thankful and excited to be covered with State Farm because of him. What started off as a recommendation from my family member to get a quote, to finalizing & being insured in a few days. He made getting insurance for my vehicle so easy, he made sure I understood the different options I had available. Francisco is very knowledgeable, patient and beyond great at what he does. I didn’t finalize my quote with any pending questions or doubt. I feel very confident in State Farm , I truly believe they have the best customer service ever. Thank you for making this process easy.

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Dave Cisar
3h ago

I had a great experience working with Dawson at State Farm. He was professional, knowledgeable, and took the time to explain all of my coverage options without any pressure. He was quick to answer my questions, responsive throughout the process, and made everything easy to understand. It’s clear that he genuinely cares about his clients and wants to make sure they have the right coverage for their needs. I highly recommend Dawson to anyone looking for honest, reliable insurance service.

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Anthony Yenko
3h ago

“Why I Trust Omar.” After a bad experience with my previous insurance agent, I was honestly a little hesitant to work with another one. Thankfully, Omar completely changed that experience. From the beginning, he was transparent, honest, and patient. He took the time to walk me through my options, explained everything clearly, and gave me multiple quotes based on my budget. What I appreciated most was that he never tried to push the most expensive policy. Instead, he helped me find the coverage that made the most sense for my needs. We also had great conversations outside of insurance, and that made the experience feel much more personal. Sometimes it’s not just about the transaction—it’s about building trust and genuine relationships. Omar made me feel like he genuinely cared about helping me rather than just making a sale. If you’re looking for someone who is knowledgeable, upfront, and truly has your best interests in mind, I highly recommend reaching out to Omar at Kelly Lux’s State Farm office. Trust is everything when it comes to insurance, and Omar definitely earned mine. Thank you, Omar! —Kyle

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Jessica Semren - Lambert
3h ago

Tiffany has been a life saver! She is very responsive and pleasant to work with. I really appreciate her knowledge and guidance to get me the best deal and coverage possible. I truly appreciate her and what she has done for me and my family.

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Ida Royal
3h ago

Dawson assisted me with auto insurance. He was very professional, patient and courteous throughout the process. He followed up in a timely manner and provided me with the best rate for car insurance. Excellent customer service! Thank you.

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