Verified Insurance agency

Ken Allen Insurance Agency

GarlandOpen nowCloses at 5:00 PM

About

Ken Allen Insurance Agency is listed on FindALoco in Garland, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

Ken Allen Insurance Agency is an insurance agency serving customers from its office in Garland, Texas, at 310 E Interstate 30 M102B. For local residents looking to begin, review, or manage insurance coverage, the agency provides a nearby point of contact during standard weekday business hours. It is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturday and Sunday, which can be helpful to keep in mind when planning a call or visit.

Insurance decisions can feel especially complicated for people arranging coverage on their own for the first time. One customer shared that the team patiently answered questions and helped them better understand what they were seeking within their budget. Another reviewer specifically noted Kenneth's efficiency in handling their insurance and expressed satisfaction with the service and rate. These experiences suggest that customers who want to ask direct questions about their options may appreciate taking time to discuss their needs with the agency.

As a local Garland insurance agency, Ken Allen Insurance Agency may be a practical choice for people who prefer working with an office in their community rather than navigating every insurance question alone. The location near Interstate 30 may also be convenient for customers in Garland and surrounding areas who need to speak with an agency during the workweek. Before making decisions, it can be useful to have policy details, current coverage information, and budget considerations ready so the conversation can stay focused on what matters most to you.

Customer feedback for Ken Allen Insurance Agency is mixed, with a 2.9 rating based on 19 reviews. While some reviewers describe patient guidance, efficient assistance, and satisfaction with their rates, others report frustrating service experiences and concerns about communication. Because insurance policies, timelines, and individual needs can vary, prospective customers may wish to contact the office directly, ask clear questions about the coverage they are considering, and confirm renewal or policy-status details in advance. A straightforward conversation can help set expectations before you choose an insurance path.

For those searching online for insurance support in Garland, TX, Ken Allen Insurance Agency is a weekday option to consider when comparing local agencies. Whether you are exploring insurance independently for the first time, seeking help understanding a policy, or evaluating rates and coverage, the agency's listed address and office schedule offer a clear starting point. Reaching out during business hours and documenting important policy dates can help you approach the process with more confidence.

Ratings & Reviews

2.919 reviews
5
2
4
0
3
0
2
0
1
3
I
Ingrid Nino
1d ago

I had a very disappointing experience with this insurance company. The front desk staff were extremely rude, unprofessional, and lacked basic customer service skills. Their attitude made the entire process frustrating and uncomfortable. Unfortunately, this was one of the worst customer service experiences I’ve had. I would not recommend this company to others.

A
Amber Adams
1d ago

From the very start, I had a kid on the phone (I'm assuming someone's son) who obviously treated his job as a joke. Be prepared to be talked to extremely unprofessionally, and put on hold where you can hear him laughing & doing other things in the background. As the customer, you are treated as a nuisance, treated with disdain, and always get a voicemail when you need to speak to an agent. If I could give this agency zero stars I would. I wish I'd switched years ago. The response from this kid was when I said I no longer needed or wanted their services was"Okay i'm good. We ain't got time to get to every single person. sorry." He then proceeded to send screenshots of graphs of how well their business was doing without me. If this is a family business, he's killing your business off.

J
Jada Prince
1d ago

First time getting insurance on my own, wasn’t sure where to start. Saw an ad so I called them, I could tell they were busy, I kept hearing phones ringing, but they were so patient and answered all my questions and helped me better understand exactly what I was looking for and in my budget!

M
Martha Perez
1d ago

Just purchased a homeowners policy through progressive because this agency is a joke. Our Homeowners policy expired on April 29th and they called yesterday letting us know our policy expired , typically at another agency they let you know up to 30 days in advanced when your policy is going to renew not a week after it’s expired. Elvira had an attitude the whole time I spoke to her the reviews on here about her being unprofessional are very true I wouldn’t treat my customers the way she treated us. Called to get an explanation as to why we weren’t notified the other agent I believe her name was Debbie or something around that was also rude and was unable to answer my questions.

Y
yi sun
1d ago

Kenneth was very efficient dealing with my insurance, I am happy with the service and the rate.

HomeDiscover
ClassifiedsAccount