Verified Insurance agency

L.A. Insurance

HoustonClosed nowOpens tomorrow 9:00 AM

About

L.A. Insurance is listed on FindALoco in Houston, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.

L.A. Insurance is an insurance agency in Houston, TX, serving customers from its Fondren Road location at 8450 Fondren Rd Ste A, Houston, TX 77074. For people who want help navigating insurance options in person, this local office offers a welcoming place to ask questions, request quotes, and discuss coverage needs. Its convenient Houston location makes it a practical stop for nearby residents and drivers comparing insurance choices.

Customers frequently describe a friendly, upbeat experience from the moment they walk in. Reviews specifically recognize team members including Aline, Nancy, and Betzi Serpas for being patient, professional, accommodating, and attentive. Whether someone arrives with a family member, is looking for a quote for a Jeep, or needs guidance through the process, the staff is noted for taking time to address questions and explain next steps. That personal approach can be especially helpful when insurance details feel complicated or time-sensitive.

At L.A. Insurance in Houston, the focus described by customers is on responsive service and finding rates that fit what they are looking for. Reviewers mention receiving help step by step, getting quotes, and working toward reasonable or competitive rates. The office is a useful option for drivers and other local customers who prefer speaking directly with an insurance representative rather than handling every detail on their own. Clear answers, patient support, and a personable welcome stand out in many customer experiences.

The agency maintains a 5-star rating based on more than 1,000 reviews, reflecting the strong service experiences shared by many visitors. As with any busy office, experiences can vary, but the recurring feedback highlights warm greetings, quick assistance, and representatives who aim to make customers feel heard. For insurance shoppers in Houston, TX seeking a local agency where they can discuss quotes and coverage with a helpful team, L.A. Insurance is a community-facing choice worth considering.

L.A. Insurance is open Monday through Friday from 9:00 AM to 6:30 PM and Saturday from 10:00 AM to 6:00 PM; the office is closed Sunday. These hours give Houston customers opportunities to stop by during the workweek or on Saturday when planning insurance needs around a busy schedule. Calling or visiting the Fondren Road office can help customers confirm the information and assistance relevant to their individual situation.

Ratings & Reviews

5.01006 reviews
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Luis Rodríguez
4h ago

I want to leave a comment about Aline because she provided excellent service. She was very friendly and charismatic right from the very first moment. She helped me with all my questions with great patience and always maintained a very professional attitude. It is clear that she cares about taking good care of customers and making the experience a pleasant one. The service was undoubtedly excellent, and I truly appreciate it. Thank you, Aline!

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John Velasquez
4h ago

I came here with my father and he brought me here cause we in the area and looking to get quotes for his jeep , The moment i walked in I was greeted with positive energy and warm greeting and I was lucky enough for Nancy to take care of me , she accommodated what we were looking for at a reasonable price and she listened, she smiled, she made it happen .Great job in here end talk about customer service and Aline with seeing her greet every customer walking in the door and accommodate them and her energy so bright ,she even knows here regular by name , talk about customer service and retention, recommend for sure 👍

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Chikis Perez
4h ago

Amazing experience! I highly recommend them. She helped me every step of the way and made sure I got a great deal!! Will be continuing with them!

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Austin Amie
4h ago

They have very great friendly service in a quick and timely manner I especially want to appreciate Betzi Serpas she was absolutely amazing and got me the help that I needed at a great rate so if you’re looking to get good insurance at a great rate and friendly service You should Definitely ask for her thank you so much!

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PyroChickenPollo
4h ago

I'm only giving this 4 stars because this is ridiculous First off the girls ae very rude when your on the phone THEY speak over each other and TWICE not once BUT TWICE i got cut off idk who they have working here in the back but they desperately need help not only are they rude on the phone but they are VERY RUDE in person not only did i NOT get welcomed but on my way out only one person said good bye and she's the reason you are even getting 4 stars the girl working there Stephanie SHE was Nice and I needed my quote but whoever those girls in the back were KEPT INTERUPPTING MY CALL and they hung up the phone on me and she was telling me it was an accident but then THEY DID IT AGAIN LIKE BRUH very rude those two big girls idk there names but I'm very upset VERY if Miss Stephanie isn't working there then I'm glad to NEVER COME BACK

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