Insurance agency

Laurie Insurance Group

Charlotte 7 views

About

Laurie Insurance Group is listed on FindALoco in Charlotte, NC with address, phone, website, and map location. Common services and related keywords include Insurance Agency.

Laurie Insurance Group is an insurance agency in Charlotte, North Carolina, located at 2701 Coltsgate Rd Ste 100, Charlotte, NC 28211. For people looking for insurance guidance in Charlotte, customer feedback describes a team that takes time to understand individual needs and explain practical next steps. The agency has a 4.9-star rating from 436 reviews, with customers highlighting responsive service, personal attention, and help comparing policy options. Rather than treating every request as routine, reviewers describe conversations shaped around their circumstances, whether they are reviewing coverage, seeking a more suitable policy, or managing a change in where they live.

Auto insurance is one of the services specifically mentioned in customer reviews. One customer says an agent helped navigate the steps involved in canceling North Carolina policies after a move to Virginia, including auto coverage, and assisted with arranging new Virginia auto insurance. Another reviewer credits Mr. VanBaalen with finding a way to reduce a costly auto insurance premium by more than $500 per month. These are individual experiences, not a promise of a particular price or outcome, but they show why customers may turn to Laurie Insurance Group when their existing coverage needs a closer look. The reviews point to an approach that considers the person’s situation and available policy choices, rather than assuming one solution fits everyone.

Several customers emphasize the care taken to compare options and answer questions. Sylvia is praised for searching through several policies to identify one that fit the customer’s needs. Ari Bautista is described as friendly, professional, quick to respond, and attentive to concerns throughout the process. That kind of service can be especially helpful for people who want a real conversation while sorting through insurance choices, or who need clear assistance when circumstances change. The customer accounts suggest a welcoming, service-oriented experience, with staff members who listen and follow through. Specific coverage availability can depend on individual circumstances, so prospective customers can contact the agency directly to discuss what they need.

Long-term relationships are another recurring theme. One reviewer says they have been a client for more than 30 years and appreciates being treated with importance even when their insurance needs are modest. They specifically describe Blake Laurie as consistently customer-focused, including around policy renewals. Taken together, these comments portray an agency where attentive service is not reserved only for complicated requests or large policies. People who value ongoing support, thoughtful comparisons, and help understanding renewal or policy changes may find that approach reassuring.

For Charlotte residents and people in the surrounding area, Laurie Insurance Group offers a local point of contact for insurance questions at its Coltsgate Road office. The available reviews speak most clearly about auto insurance, policy comparisons, customer service, and support during a move or renewal; they do not establish specific office hours or every type of coverage offered. If you are comparing insurance options or need help understanding a policy change, you can ask the team about your situation and what choices may be available. The strongest signal in the feedback is a personal, responsive style that customers say has supported them across both immediate needs and long-standing relationships.

Ratings & Reviews

4.9436 reviews
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Christine Johnston
5h ago

I recently moved from North Caolina to Virginia. The Laurie Insurance Group staff in the Southport office provided outstanding customer service. The agent was knowledgeable about what needed to be done to cancel my NC insurance policies, including my auto insurance. The agent handled my new VA auto, umbrella, and renter's insurance policies so that I didn't have gaps in coverage. The staff responsiveness and follow-up helped make a stressful move a lot less stressful.

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Lonnie Bolar
5h ago

No one will believe me when I write this review! Mr VanBaalen saved me over $500.00 a month for my auto insurance. My broker was no longer in the business. In order to get coverage immediately, because of circumstances beyond my control, I was paying a huge premium! He truly saved me the amount of money you read. Do not hesitate to call Mr. Vanbaalen. He may not be able to help you with such a great amount, I have no doubt he can help you in some fashion! THANK YOU Mr. Vanbaalen. Thank you cannot express my gratitude!!

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Paul Davis
5h ago

Working with Sylvia at Laurie Insurance Group was a most enjoyable experience. She took the time to search through several insurance policies to find the best one to fit my needs. Thank you Slylvia!

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Beatriz Mejia
5h ago

I had a great experience with the customer service from Ari Bautista! Ari was friendly, professional, and very helpful throughout the entire process. Ari listened to my concerns, responded quickly, and made sure everything was taken care …

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Steve Phillippi
5h ago

I have been a client of Laurie Insurance for over 30 years and cannot find enough good things to say about them. They are extremely customer focused and, although my insurance needs are modest, Blake Laurie always treats me like I am his most important customer. Without fail, at every policy renewal he test the market to ensure that I receive the lowest policy rate without sacrificing the coverages I need.

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