Liz Olvera - State Farm Insurance Agent
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Liz Olvera - State Farm Insurance Agent is listed on FindALoco in Dallas, TX with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Liz Olvera - State Farm Insurance Agent is an insurance agency serving customers from its location at 4418 Main St in Dallas, TX. For people looking for insurance guidance in Dallas, the office offers a personable place to ask questions, review options, and handle policy needs with a team-focused approach. Its 5-star rating from 486 reviews reflects consistent customer feedback about attentive service, clear communication, and a welcoming experience rather than high-pressure sales conversations.
Customers frequently mention team members Kathy and Ana for being professional, knowledgeable, patient, and easy to speak with. Reviews describe conversations that include useful information, genuine laughs, and thoughtful follow-up. One customer shared that Kathy helped them explore rates while making the process comfortable enough to switch from another insurer, while another appreciated Ana's careful explanations of available coverage options. This makes the office a practical choice for people who want to understand their decisions instead of feeling rushed through them.
The team at Liz Olvera - State Farm Insurance Agent is also recognized for helping customers address everyday policy questions and updates promptly. A review noted that after a customer used the app to send a message about an address change, the office followed up on the next business day and sent a text when a call was missed to gather the remaining information. That kind of communication can be especially useful for busy Dallas residents who may not always be free during a phone call but still need to move an insurance request forward.
Located in Dallas, Texas, this State Farm office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed Saturday and Sunday. It is a fitting local insurance agency for individuals who value friendly conversations, responsive follow-through, and staff who take time to explain options in a clear, low-pressure way. Whether reaching out with a question, seeking help with a policy update, or exploring coverage choices, customers can expect an office experience centered on patience, professionalism, and personal attention.
Ratings & Reviews
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Sign in to reviewKathy Olvera was absolutely amazing! Her customer service was 10/10 from start to finish. She is the main reason I decided to switch to State Farm from Progressive. Kathy took the time to work with me and find the best rates possible. What I appreciated most was that she never came across as pushy. Instead, she was confident, knowledgeable, and genuinely focused on helping me save money. She made the entire process easy and stress-free, and she delivered on her promise to find a better rate. In today’s economy, who wouldn’t want to save money while still getting great coverage? Kathy made that happen for me. Thank you, Kathy, for all your help. I look forward to working with you and the State Farm team for years to come!
I needed to update the address on my insurance and I kept forgetting to call during business hours, but then I saw I was able to send a message in the app. They tried calling back like the next business day, and when I missed the call, they sent a text asking for the info they needed to finish the policy update. After a few texts, it was all done in the matter of minutes. SO easy and convenient!
I had an outstanding experience working with Ana. They were incredibly professional, knowledgeable, and patient in answering all my questions. They made the entire process smooth and stress-free by clearly explaining my options and helping me choose the best coverage for my needs. Their friendly attitude and attention to detail made me feel confident and well taken care of. Highly recommend!
I always have had a great experience with the representatives at State Farm. I’ve spoken to Kathy a few times now and it’s always a pleasant call filled with laughs & insightful information. She even remembered our last conversation as we joked about that. They were able to fix my concerns promptly and set me up for success. Thanks Kathy & team!
I had such a great experience with Liz Olvera’s State Farm office! The entire team is incredibly attentive and genuinely cares about their clients. Every time I’ve reached out, they’ve been quick to respond and always go above and beyond to help with any questions or concerns. Their support is not only fast but also thorough, which makes the whole process so easy and stress-free. It’s rare to find a team that is this responsive, helpful, and personable. I truly feel taken care of here and highly recommend them to anyone looking for reliable insurance support!
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