LMC Complete Automotive

I had a different experience than most reviews suggest. I came in for an alignment and asked them to check a suspension sound in the front. they came back claiming I needed almost $4000 worth of work, saying that essentially all my bushings and boots were ripped and worn. they told me they were only quoting the urgent repairs and that more work should be done but I could give it some time. this confused me because the car felt solid while driving other than a slight wobble at 65mph. I noticed at the time that they seemed to be double charging for labor, as most of these parts connect to each other. for example, the wheel bearing hubs must be removed to replace the control arms, sway bar links (stabilizer bar links), and the shocks. I also thought it was odd to only recommend changing one wheel hub. though with a projected $4000+ in repair bills on the horizon, these felt like the least of my problems at the time. I got 2 second opinions, including one from the dealership. both said I needed wheel bearings and front control arms, and all my boots and other suspension bushings are still healthy, I looked underneath myself and can confirm zero boot rips. (see attached photos and videos.). I had concerns about the rust, but I was assured by both places the parts were fine. realizing LMC had falsely diagnosed my vehicle was very disappointing, and I worry about how many others may have spent thousands of dollars on things they absolutely did not need. my dad was a life long mechanic, he taught me to consolidate related repairs, so I always research what parts make sense to replace at the same time to combine labor costs. because of how my suspension is connected, i am choosing to replace my front strut/coils, control arms (with added camber alignment bolts), wheel hubs, tires, and sway bar links (with genuine GM OEM parts I purchased through Rockauto myself) at a different shop, even though the control arms and wheel bearings are the only urgent necessities. my total cost is about $1500, including 4 wheel alignment and balance. I regret giving LMC $100 to look my suspension over. needless to say I will not be back. my advice? get a second opinion before accepting a repair quote from this shop.

I brought my SUV to LMC Complete Automotive after it just wouldn't start. I couldn't have been happier with the experience. T & Gary were incredibly nice, professional. I was also greeted by the most absolutely Cutest Doggie Winston ;) LMC was immediately very upfront with the charges about how much the diagnostic test would be. Then LMC front desk T sent me detailed information regarding the repairs needed to repair the issue with my vehicle within a few hours. I appreciate the honesty and service with respect provided to me. They kept me updated throughout the entire process. Unlike other shops, they didn't try to upsell me on unnecessary repairs. The price was reasonable, and they had the repairs finished before the end of the day. Super impressed with that!!!! This is the only place I will now trust for honest, top-notch service in town! I am the MOST honestly vocal person alive & when I tell you they were amazing I mean that.

I have been bringing my wife’s 07 Acura RDX and my 2016 Honda Pilot. To LMC for over 10 years and I always am pleased with the quality of work. They diagnose and fix what is needed. Never had to bring it back because it wasn’t fixed correctly. Recently I brought my Pilot in cause the AC was blowing cool but not as cold as my wife’s SUV so they fixed it. Not it might blow a little colder than the wife’s SUV. Very pleased with their quality of service over the years.

Dropped off my Tundra Wednesday afternoon for an alternator replacement, picked it up Thursday morning. Pricing seemed fair due to the service that needed to be performed. In my truck the location of the alternator is rather difficult to get to, therefore the labor cost is rather expensive. Communication was good for the most part. When i asked for the belt to be replaced as well, i got a call about an hour later with what i considered a fair price. Then another hour and a half goes by and they stated they miss quoted on the belt replacement and it would be and additional $120 on top of the adjusted quote. I then declined having the belt replaced, and only went with the alternator replacement. For the most part i had a good experience with this shop outside of the double quote on the belt replacement.

The repair was done quickly and effectively. The repair prices were provided prior to the repair and contained no surprises. My family has been very pleased with LMC for all of our various repair needs.