Luxury Auto Works - Austin

My experience with Luxury Auto Works was excellent. I brought in an older Lexus that had been sitting at my house for a year and a half. Needless to say it needed the works. The service was awesome. Blake was so knowledgeable and helpful as I had many questions. I felt very comfortable with the whole experience. If you need auto repair I highly recommend Luxury Auto Works.

I needed annual maintenance on my 2020 Land Rover and after researching several recommended service providers, I chose Luxury Auto Works on N. Lamar. While the price of the maintenance seemed high initially, it was very competitive compared to other quotes I received and significantly less expensive than the dealership. I was impressed with the professionalism and helpfulness of everyone I encountered. The estimate process was easy to navigate, and I appreciated that there was no pressure to pursue upsells for the options I chose to decline. Although the work took slightly longer than the initial one-day estimate, the offer to provide an Uber for me to pick up my vehicle the following day was a very thoughtful touch. I would definitely recommend Luxury Auto Works to others.

As a BMW M owner, I’m pretty particular about who I trust to work on my car, and Luxury Auto Works absolutely delivered. I brought my M3 in for a “chassis code restricted” warning, and they diagnosed the issue quickly while clearly walking me through what they were seeing. It was obvious right away that they understand BMWs and performance cars, not just general maintenance. During their inspection they also pointed out the brakes were due soon. I already knew pads and rotors were coming up, so it was reassuring to see how thorough they were rather than just fixing the immediate problem and sending me on my way. I also really appreciated that they use OEM parts, which is important to me when maintaining an M car properly. The shop itself is pristine, the staff is friendly and knowledgeable, and you can tell the technicians take real pride in their work. That level of care and attention goes a long way when you own a performance-focused car like the M3. If you’re looking for a shop that truly understands BMWs and treats M cars the way they should be treated this is a place you can feel confident bringing your car. I’ll definitely be back.

This was my first time using Luxury Auto Works and I had an excellent experience. Blake and Tom patiently walked me through the entire process, making everything easy to understand. Blake even took the time to show me the garage where the repairs are performed and explained the repair process in detail, which gave me a lot of confidence in their work. The shop is very clean, modern, and professional. Their pricing was comparable, and having loaner cars available was a huge convenience. Overall, a very positive first experience, and I would definitely recommend them.

The team at Luxury Autoworks is amazing. I brought my car in for a pretty complex repair and they were super knowledgeable, keeping me in the loop with updates. They got the job done perfectly, and it's so refreshing to find a shop with this kind of expertise and customer care. I won't be taking my car anywhere else.