
Martin Insurance Group, Inc.
About
Martin Insurance Group, Inc. is listed on FindALoco in Charlotte, NC with address, phone, website, hours, and map location. Common services and related keywords include Home Insurance Agency.
Martin Insurance Group, Inc. is a home insurance agency in Charlotte, North Carolina, serving people who want to explore home coverage options with help from an insurance team. Located at 8821 University E Dr #205, Charlotte, NC 28213, the agency is a local option for homeowners and others reviewing their insurance needs. Customer feedback describes conversations by phone and email, along with assistance from agents including Selena Howard, Chad Martin, and Leo. The right policy and price depend on each customer’s situation, so it is useful to discuss your needs directly with the agency rather than assume any particular result.
Home insurance is the main focus reflected in the business listing and customer comments. Reviewers say the team presented options based on their needs, and one customer reported saving almost $300 compared with the previous year’s home insurance. Another described savings of $950 per year on combined car and home insurance. These are individual experiences, not promised results; costs and available coverage can vary. If you are comparing a renewal with another option, you can ask what coverage each quote includes and how the price fits your priorities.
Customers also mention prompt responses and attentive service. One reviewer appreciated receiving requested information by email, while another said an agent was helpful over the phone. Long-term customers describe working with the agency for several years and note assistance from Chad and Leo. As with any insurance decision, it is sensible to clarify questions, confirm details in writing, and make sure a proposed policy suits your circumstances. The reviews provide a range of customer perspectives, and the business has a 4.5-star rating based on 10 reviews.
The Charlotte office is at 8821 University E Dr #205, in ZIP code 28213. Listed hours are Monday through Friday, 9:00 a.m. to 9:00 p.m.; Saturday, 9:00 a.m. to 6:01 p.m.; and Sunday, 10:00 a.m. to 5:01 p.m. These extended listed hours may be helpful if you need to contact an insurance agency outside a typical weekday workday. Before visiting or relying on availability, check directly with Martin Insurance Group, Inc. to confirm current hours and the best way to speak with an agent.
For Charlotte residents looking into home insurance, Martin Insurance Group, Inc. may be worth contacting to discuss coverage needs, compare available options, and ask about the details behind a quote. It may also be relevant for customers interested in both home and auto insurance, since a reviewer described arranging combined coverage. Bring the questions that matter to you, such as what is included, what is not, and how the quoted cost is determined. A clear conversation can help you judge whether an option fits your home and budget without treating another customer’s savings as a guarantee.
Ratings & Reviews
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If you are looking for an insurance broker that doesn’t advocate on your behalf and is looking for the quick check. Martin Insurance is right for you. I’ve been a customer for the last 3yrs. This is as of April 2025. Originally went to them looking for better rates on home insurance and they found me a better rate. Never hear from them only with a the typical newsletter or yearly renewal. No updates if my policy is changing. Would be nice to get a check-in. So don’t expect Martin Insurance to be proactive and looking for the best insurance needs for you. After that initial sign-up, you are on your own. When you really need them they aren’t an advocate or provide guidance. I’m having issues with a claim with the Insurance company they recommended. Called them to get guidance and/or advice. Can’t help it’s not their thing I was told. They don’t advocate for the insurance holder, so they are for the insurance company. Btw. The insurance company changed policy terms, but never heard from Martin Insurance (i.e “your insurance policy is changing, this is something to consider). In the age of ChatGPT or Copilot there’s really no need for Martin Insurance. Save yourself the headache of attaching your policy for a broker that isn’t looking out for your best interest. ChatGPT or copilot can provide better advice and guidance. Btw. Go to Costco insurance if you are looking for better treatment and don’t want to go with an online broker. Also AAA is a good one. Martin Insurance skip them altogether. If they recommend Utica Insurance hang up immediately.
Martin insurance is one of the best home insurance company. They are very prompt and based on your need they will come with options. I saved almost $300 in home insurance compared to my last year insurance. Thanks to the agent who helped me.
Selena Howard assisted me a couple of times on the phone today....I wor for a car dealership here in Charlotte and sometimes it is difficult to get responses and prompt timing......not today! Selena Emailed requested information and I had …
Chad has been attentive to my requests. I have been their client for three years and have good service with Leo.
Chad Martin is very helpful in getting you the best rate with the best companies saved me $950 a year on car and home combined Love it
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