Massage Relax Spa

Great massage! I came in with a very stiff back and sore neck. My masseuse relaxed my muscles smooth. She even included hot stones and a free foot scrub. Highly recommend!

I went here because of back pain and Connie was my masseuse. She did great and addressed all my issues. The place was also very clean and professional. Definitely will go back.

Very friendly service and they are usually able to accommodate same day appts. We found the prices to be very competitive. Knocked off one star only because the customer (like yours truly) usually has no idea what's going on during the massage itself which can defeat the purpose of relaxation 😆. The other complaints in reviews seem kind of strange as masseuses leaving the room periodically to clean hands or grab hot stones is normal in other places. Definitely pay close attention to the bars 5ft above the massage table when going in for your first time!

It was my first time to visit Relax Spa. I'm from out of town, and after reading the reviews decided to try it. I was impressed by how new and clean the facility was. LuLu was my therapist, and I could not have asked for better treatment. She was kind, knew what to do to help me feel so much better. I had my first stone treatment and she walked on my back. The next time I'm in Carrollton, I definitely will make another appointment with LuLu

I booked an appt for 2pm. When I got there I was greeted by a lady who came out of a random room. There was no greeter and there’s a bell that rings when the door opens or closes. She took me to my room but gave me no instructions( places tend to be different on what they want you to have on or off) I came out and asked her if I should remove all items. Then I realized I had to go back home bc of an emergency. I asked if it was ok to come back and she said yes. Once I came back I was told they could only accommodate 30 mins but I’d get a discount ($10) I agreed. The massage was amazing !!! However, during the massage the person kept going in and out of the room. Not a biggie! The issue became when she took a phone call during my massage. She was booking appts and discussing hrs. I could also hear another person leaving their massage appt. When it came time to pay I gave her my card and asked if I could put a tip. She said what would be the whole total she’d put on the card. I said 40+10, make it a 50. She looked at me uncomfortably and then said that because of me she had to give the other gentleman a discount bc I was too loud when I first arrived and I had the nicer room. I was confused but I said “ it’s fine.” I am confused on how I had to pay for them giving someone else a discount and yet I kept getting my massage interrupted. I can say i will not return. I appreciate them accommodating to my request to return but they could have said they couldn’t. I felt baited in more than one way. The lady who gave my massage did a good job but as a business….