Memorial Home Health Care - Houston & Katy, TX

We started a relationship with Memorial Home Health at the beginning of August 2019. We had used other agencies prior because of not knowing who to turn to. Big learning experience because of letting someone in your home and to care of my mother we received a variety of characters! Once Memorial came out and did a professional assessment we have loved this agency ever since! On time people, people you know you can trust because of a strong intuitive feeling and clearly obvious work ethics! Memorial Home Health, Karen and their staff has been God sent! Thank you so much Memorial Home Health ! Please give Memorial Home Health an opportunity to care for your loved ones!

Before receiving help from memorial home health doctors told me I wasn’t going to be able to walk again. Now thanks to memorial home health care I can walk and provide for my family again with no problems or pain. Memorial home health care makes the impossible possible. Memorial home health care is a blessing sent down from heaven. I thank God everyday for Memorial home health care it’s a phenomenal place that truly cares about their clients.

The absolute worst home health care that exist and the director - Renee Hernandez - believes in allowing staff to lie and believe them - since “nurses are in high demand and we have to support them regardless of their behavior” WOW! That’s powerful! Now granted, staff is important but when staff doesn’t tell the truth, management has an obligation to doing a thorough investigation to prove the truth! Additionally, I totally understand how coworkers stick together - but once again, if a thorough investigation is properly done - the truth will appear. Personally - I’m aghast at how 4 people can blatantly lie to cover the truth and a director literally state - “because nurses are a shortage we have to believe them”

I would like to thank Memorial Home Health for your employee nurse Brenda Bello, who faithfully took care of my dad. She was able to find an approach to my dad, provided care and medical help. My family has no complaints against her.

I’m fighting back tears as I write this post. The lack of professionalism was beyond disheartening! Our country is facing unprecedented times with Americans dying in mass numbers. It is imperative for those who are suffering a medical crisis to receive the best care possible. This man does not care about patients at all. I would have received better care and service if I had gone to PetSmart. Please for the sake of your and your loved one’s health DO NOT use this company! May God be with you if you do.