Meraki Hair Lounge

I had a great experience getting my haircut with Hannah! She was friendly, professional, and really listened to what I wanted. The salon has such a cozy and welcoming space, which made the whole experience even more enjoyable. I’m very happy with how my hair turned out. Highly recommend Hannah and the salon! ❤️❤️❤️

I really wanted to give the salon an opportunity to resolve this privately before leaving a review, but unfortunately I feel like I’ve given multiple chances for that to happen. I had my hair done at the Minneapolis location in July and returned the following day for an adjustment. I asked for a natural, lived-in brunette balayage with soft caramel/honey dimension and long, blended layers. The final result was much warmer and brighter than I expected, with the lighter pieces pulling more copper/orange/yellow rather than the soft caramel tone I was hoping for. The balayage also felt less blended than requested, and my hair was left feeling dry, rough, and more difficult to brush through. I appreciate that my stylist made time for an adjustment, and both stylists I interacted with were kind and professional. I am intentionally not naming them because my concerns are not about them personally, but about the overall outcome and how the situation was handled afterward. After the adjustment, I made several attempts to contact the salon directly to find a solution. I called and left a voicemail but did not receive a return call. I also tried the email listed on the website, but it was undeliverable. I eventually reached out by text and did not receive a response until I followed up again. I asked about working with another stylist at the St. Paul location, which was more convenient now that I am back at work (I had this appointment there originally). I was told I could continue the correction process there, so I scheduled a consultation. The stylist I met with at St. Paul was incredibly helpful and kind. She listened to my concerns, explained the situation, and even provided recommendations to help with my hair’s health. I genuinely would have loved to continue working with her. During that consultation, I learned that because the stylists operate as independent contractors, she could not take over the correction without charging for a completely new service and I would need to continue with my original stylist instead. I understand I could have done more research into the salon, but I do feel this information and the correction process should have been explained when I was told I could move forward with another location. After that appointment, I reached out again to express my thoughts and never received a response. I understand that not every appointment turns out perfectly, but I made every effort to resolve this privately. My disappointment is with the lack of communication, clarity, and follow through after my appointment. At this point, I feel I have very few options. I can either continue working with a stylist I no longer feel comfortable returning to, or spend additional money elsewhere to get my hair to a place I’m happy with, while also investing more to repair and maintain the health of my hair. That is especially frustrating after already spending a significant amount on the original service.

Grace gave me the best haircut of my life, seriously. I've always had difficulties getting the right cut as my hair isn't the easiest but Grace listened to what I had envisioned and executed it flawlessly! She's easy to talk to, very precise, and is an absolute wizard with the clippers. Would highly recommend Meraki, especially Grace!!

Grace is the kind of stylist to see your vision and absolutely deliver!!! She is all about bringing out your confidence and working with you to find what makes you shine. She is the loveliest person, full of positivity and focus. If you want a reliable, fun, + friendly stylist who will help you glow, go with Grace!!!

I have been going to Abby at Meraki for a couple of years now for balayage specifically for blonding. I luckily stumbled across her when looking for a new stylist. She is a true gem of a person as well as a stylist. You can tell she truly cares about her clients and it feels like you’re sitting catching up with an old friend when you see her. I recommend Abby any chance I get and cannot imagine going to anyone but her for my color. Meraki Hair Lounge is also a beautiful salon space with all around good vibes.