Motorized Solutions

Short Version: Bad diagnosis and charged me $1800 for something that didn't fix my issue. Scummy resolution. Avoid this shop. Brought my car in for some clunks and groans from the front end. Agreed to pay about $200 for diagnosis and they get back to me and say the upper control arms are worn and need replacement, will cost $1800. Ouch but I agree to let them proceed. They work on it a couple days and I go to pick it up and I can't even get out of the parking spot without noticing the exact same noise I brought it in for. I round the block to be sure and take it right back to let them know they didn't fix the issue. They take the car back, re-diagnose, and let me know the actual issue is my strut, engine mounts, torn CV axle boot, and transmission mounts. I tell them I am displeased because I paid for diagnosis and they didn't diagnose 80% of the issues before I agreed to pay them $1800 for what they told me would fix the problem. They say they want to make it right by giving me the pleasure of only paying $1200 MORE to fix the issues they identified on the second diagnosis (except the strut because that is under warranty elsewhere). I tell them that's not gonna work either. They then say they can replace the motor mounts on them to "make it right". They take the car for another few days and then let me know they usually replace the motor mounts in pairs, but they only did one because that would be enough to fix one of the noises for now, but recommended I replace the other one soon. I ask why they didn't do both, and they state they only wanted to get rid of the noise. Basically they did the absolute bare minimum they could to "make it right" enough to get me to go away. They won't have to worry about seeing me again - never going back. Don't go here, they don't know how to find issues and they will jam you up if you try to get it resolved. +1 star for halfway fixing the motor mount issue. Would have been 5 stars if they'd just refunded me the control arm labor and diagnosis fee like a reputable shop would if they messed up the diagnosis like this.

Fantastic service at Motorized Solutions in Denver. They installed the third brake light into my F150 truck topper. Wasn’t easy but they persevered and made another “happy customer”. Thanks MS.

I came in this morning, and they did an excellent job. The customer service was outstanding, and the staff was friendly. They have all the right tools and equipment to handle whatever you need. I highly recommend this place

We were so well greeted (on the phones and in person). We live just a few blocks away, my daughter was having problems with her check engine lights on her Honda and what best to do, they welcomed us to quickly asses options and gave us a …

I had a really frustrating electrical issue with my 2016 Honda Odyssey that two other shops couldn’t figure out. I spent time and money with no real answers, and the problem just kept coming back. Then I took it to Motorized Solutions, and the experience was completely different. Holly took the time to listen to everything I was dealing with and answered all my questions without rushing me. She was super helpful and actually made me feel confident that they understood the issue. The team was able to properly diagnose and fix the problem when no one else could. Since getting it back, everything has been working perfectly with no more electrical issues. I really appreciate the honesty, communication, and professionalism. I highly recommend Motorized Solutions to anyone dealing with tough or hard-to-diagnose problems—they definitely know what they’re doing.