Mt. Franklin Insurance

Mt. Franklin Insurance is an insurance broker serving individuals and businesses in San Antonio, Texas from its office at 227 N Loop 1604 E, Suite 150. For people looking for a responsive local insurance resource, the agency is known through customer feedback for a professional, helpful approach and clear attention to questions, concerns, and coverage needs.

Clients describe the team at Mt. Franklin Insurance as knowledgeable, efficient, and approachable. Whether someone is requesting an insurance quote, reviewing an existing policy, or seeking guidance on an insurance question, reviewers note that staff members take time to respond and assist. Prompt communication and attentive service are recurring themes in customer experiences.

Commercial insurance support is a notable part of the agency's client service. Long-term customers specifically recognize Kim Allen for handling commercial insurance with consistent professionalism and for working to help keep premiums in check. Reviews also mention thorough quote assistance from Maddison, with care taken to consider the details involved. These experiences can be especially valuable for local business owners who want an insurance broker that treats their coverage as an important part of their operations.

The atmosphere described by customers is service-focused, dependable, and welcoming rather than transactional. Mt. Franklin Insurance is a practical choice for San Antonio clients who appreciate having questions answered, calls and emails returned, and insurance needs handled with care. The office is open Monday through Friday from 8:30 a.m. to 5:30 p.m. and closed on weekends, making it a convenient weekday option for those seeking insurance assistance in San Antonio, TX.

With a 5-star rating based on 44 reviews, Mt. Franklin Insurance has earned positive feedback for being helpful, professional, and committed to client needs. For commercial customers and others seeking an insurance broker in San Antonio, TX, the agency offers a local point of contact where attentive follow-through and respectful communication are central to the customer experience.