New Departures, Intelligent Travel
Closed nowOpens tomorrow 8:30 AMOpening hours
- Monday
- 8:30 AM – 4:00 PM
- Tuesday
- 8:30 AM – 4:00 PM
- Wednesday
- 8:30 AM – 4:00 PM
- Thursday
- 8:30 AM – 4:00 PM
- Friday
- 8:30 AM – 4:00 PM
- Saturday
- Closed
- Sunday
- Closed
WCCO Radio Bldg - Audacy, 625 2nd Ave S #408, Minneapolis, MN 55402, United States
About
New Departures, Intelligent Travel is listed on FindALoco in Minneapolis, MN with address, phone, hours, and map location. Common services and related keywords include Travel Agency.
New Departures, Intelligent Travel is a travel agency in Minneapolis, Minnesota, serving travelers who want knowledgeable help planning flights and more involved trips. Located in the WCCO Radio Building at Audacy, 625 2nd Ave S #408, Minneapolis, MN 55402, the agency offers a local point of contact for people arranging travel from the Twin Cities and beyond. Customer feedback describes help with domestic and international travel, as well as itineraries that involve multiple flights, cities, and rental cars. For travelers whose plans feel complicated to coordinate alone, working with an experienced travel professional can make the planning process more manageable.
Reviews name Brian and David Benenson as team members who have helped clients with trip planning. One traveler describes working with Brian to plan flights for a multi-city European trip, appreciating his time and the options he found. Another review highlights David's help arranging a babymoon with multiple flights and rental cars, including assistance changing a flight during the trip. Other customers say the team has helped them find flights and has been available when travel plans ran into problems. These accounts point to a service focused on practical itinerary support, rather than simply leaving travelers to compare options on their own.
New Departures may be a good fit for people planning domestic or international trips, especially when a journey includes several destinations, flight connections, or ground transportation to arrange. Customer comments also mention ongoing relationships with the agency, including travelers who have booked through the team for years. That experience can be useful when plans change or an unexpected issue comes up while traveling. Reviews are not uniformly positive: one customer reports an unsatisfactory phone inquiry and a hang-up. Prospective clients may want to call with their questions and expectations in mind, and confirm the details of any services before booking.
The office is open Monday through Friday from 8:30 a.m. to 4:00 p.m. and closed Saturday and Sunday. Its Minneapolis address is at 625 2nd Ave S #408 in the WCCO Radio Building, listed with Audacy. The business has a 4.5-star rating from 16 reviews, reflecting the experiences shared by reviewers rather than a guarantee of a particular result. For travelers seeking personal assistance with flights, multi-city itineraries, or trip changes, New Departures, Intelligent Travel is a Minneapolis travel agency to consider. Contact the team during its weekday business hours to discuss your plans and determine whether its services suit your needs.
Ratings & Reviews
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New Departures gets the best flights available and is always there to help if you encounter issues. They are awesome. I’ve been using them for over 5 years now for both my domestic and international travel.
I don't know how well they provide their services but their customer service team certainly needs an upgrade. I called in for an inquiry and was promptly hung up on by one of their receptionists (if they have more than one). This is a sad way to conduct business. There are literally hundreds of travel agencies in Minneapolis, I would certainly choose another if this is the type of customer service that one could expect. And now I notice that there has been a response to this review. Comical how somehow my interaction has something to do with this phantom individual. I spoke clearly and communicated clearly with their receptionist and she HUNG up on me because she wanted to. Not because she could not hear me. Period.
Oh my - Brian is a rock star! This isn’t the first time I’ve worked with him (been a client for several decades now) but this multi-city European trip flight planning was out of my league - I needed expert help. Brian worked on it for well over an hour and found me GREAT options that worked on my schedule and at a fantastic price. Plus, I know if I need help I can call him anytime (which I once did from Prague). Don’t hesitate - call Brian for whatever you need, and for wherever in the world!
Brian and The New Departures Crew go above and beyond to assure your travels will go as planned. And when something does go wonky they are there to help. They are knowledgeable, dependable and good looking – I wouldn’t book a ticket without them!
You know what's easier than searching travel sites for the best deals? Calling David Benenson at New Departures! David sent us on a baby moon recently which involved multiple flights to multiple cities, and rental cars in each city. He even helped us change a flight while we were on the trip... way better than working with the people at the airline desk.
