New England Brake and Auto Repair

New England Brake and Auto Repair is an auto repair shop in Boston, MA, located at 22 Terrace St in the Mission Hill and Roxbury Crossing area. Customer reviews especially mention brake work, including front and rear brake pad and rotor replacements. For drivers looking for help with a brake repair, the shop’s feedback points to a practical experience: clear communication, competitive pricing, and work completed quickly.

Customers describe working with Wagner and his team as straightforward and convenient. Reviews mention receiving a quote, arranging service, and getting a vehicle back as soon as the same day or the next day, depending on the visit. Several customers also highlight pickup and drop-off at home or work, including complimentary vehicle transport in their reported experiences. These options can be useful when arranging a repair around a busy workday or when leaving a car at the shop would be difficult.

Pricing and service are recurring themes in customer feedback. Reviewers say the shop provided a competitive quote for brake work and describe the cost as fair compared with other estimates they had received. Customers also praise the team for completing repairs promptly and making the process feel less stressful. These are customer-reported experiences, so drivers can contact the shop to discuss their vehicle, request a current estimate, and confirm the available service and pickup arrangements.

The shop is open Monday through Friday from 7:30 a.m. to 5 p.m. and Saturday from 7:30 a.m. to 2:30 p.m.; it is closed Sunday. Its listed rating is 4.3 stars from 81 reviews. New England Brake and Auto Repair may be a good fit for Boston-area drivers seeking brake service and a repair process that customers have described as responsive, fairly priced, and convenient. Call ahead to explain the issue and confirm timing, pricing, and whether pickup or drop-off is available for your visit.