




Ngoc Phung - State Farm Insurance Agent
About
Ngoc Phung - State Farm Insurance Agent is listed on FindALoco in Santa Ana, CA with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Ngoc Phung - State Farm Insurance Agent is a trusted insurance agency serving families, individuals, and business owners throughout Santa Ana, CA and the surrounding Orange County community. Located at 4702 W 1st St Ste D, this locally operated office has built a strong reputation for providing personalized coverage solutions backed by the reliability and resources of the State Farm brand. With an impressive 4.9-star rating earned from hundreds of satisfied clients, the team here is known for making insurance simple, accessible, and genuinely stress-free.
What sets this office apart is the dedication and warmth of its staff. Customers consistently praise team members like Nu, Paola, and Karina for their responsiveness, professionalism, and willingness to go above and beyond. Whether you need help understanding the details of a policy, require updated forms for your business, or have questions about coverage options, the team responds promptly and thoroughly. As one client shared, Nu "always answers all of my questions and concerns within a timely manner" and takes the time to explain everything clearly. That kind of attentive service is exactly what people look for when choosing an insurance provider they can count on.
The office offers a full range of insurance products to meet diverse needs. From car insurance and life insurance to business coverage and homeowners policies, Ngoc Phung - State Farm Insurance Agent works with clients to find the right protection at competitive rates. Business owners in particular appreciate how the team handles frequent requests for documentation and policy updates without the frustration of repeated follow-ups. One long-time client noted that Paola is "always on top of things" and delivers requested forms without needing multiple calls — a small detail that makes a big difference when running a company.
The office welcomes visitors Monday through Friday from 9:00 AM to 5:00 PM, with Saturday hours from 10:00 AM to 2:00 PM for those who prefer weekend availability. The team understands that insurance decisions can feel overwhelming, especially for first-time buyers or those navigating major life changes. That is why they take a consultative approach — listening first, then recommending coverage that truly fits each client's situation and budget. Whether you are a young professional insuring your first car, a growing family exploring life insurance, or a small business owner safeguarding your livelihood, you will find a helpful partner in this Santa Ana office.
Conveniently situated on W 1st Street in the heart of Santa Ana, CA, the office is easy to reach for residents across Orange County. The combination of knowledgeable staff, a wide selection of State Farm products, and a genuinely caring approach to customer service makes Ngoc Phung - State Farm Insurance Agent a standout choice for anyone seeking reliable insurance guidance. Schedule a visit or give them a call during business hours to see why hundreds of clients trust this team with their most important coverage needs.
Ratings & Reviews
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Sign in to reviewNu is amazing and so friendly. Nu always answers all of my questions and concerns within a timely manner and if there is something that I do not understand Nu does not hesitate to further explain. 10/10 experience.
Paola has been our Agent for the past 2 years and she’s been amazing. She’s always on top of things and very professional. If I ask her for any updated forms which I do often because we have a business, I always get them without having to call back thousands of times. I’m very pleased with Paola as my agent and I would recommend her 100%
Nu has been great in assisting me with both car insurance needs and now assisting me with life insurance. She is always positive and whatever challenges I've had she helps without hesitation with wonderful results.
Karina is quick to respond, goes above and beyond to find the best coverage, and truly makes you feel taken care of. Her kindness, knowledge, and dedication have made a stressful process feel easy and smooth. I’m so grateful for all her help and highly recommend Karina to anyone looking for an insurance agent who genuinely cares.
Nu made getting insurance so fast an easy. Her service is awesome 😎
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