O'Connor Insurance Associates, Inc.

O'Connor Insurance Associates, Inc. is an insurance agency serving individuals and businesses in Charlotte, North Carolina. Located at 1973 J N Pease Pl STE 203, Charlotte, NC 28262, the agency is a local point of contact for people seeking help with insurance questions and commercial policies. Customer feedback highlights a team known for friendly communication, prompt replies, and consistent service. With a 4.9 rating from 188 reviews, O'Connor has earned positive comments from customers who value having people they can reach when they need clarification or support.

For business owners, the agency works with commercial policies and has supported companies over many years, including small businesses with fast-moving day-to-day needs. Reviewers describe staff members, including Jessica and Kimberly, as responsive and approachable when discussing business insurance for multiple companies. Customers appreciate being able to ask questions and receive clear explanations without unnecessary insurance jargon. When a carrier-created policy issue arose for one customer, a team member stepped in to help sort it out. That account reflects the kind of practical assistance customers say they value: a knowledgeable contact who can help them understand an issue and find a path forward.

Service is a recurring theme in customer experiences. Reviewers mention consistent attention from the staff, quick responses to questions, and personal help when advice or assistance is needed. The agency also offers a portal that customers say makes it easier to retrieve policy information without juggling multiple logins. For a business owner coordinating coverage across companies, or a customer who wants a responsive office to contact, these details can make routine insurance tasks feel more manageable. Rather than relying on broad promises, the agency's reputation in the supplied feedback is grounded in approachable communication and follow-through.

O'Connor Insurance Associates is open Monday through Thursday from 9 a.m. to 5 p.m. and Friday from 9 a.m. to 3 p.m.; it is closed Saturday and Sunday. Its Charlotte office is at 1973 J N Pease Pl STE 203, Charlotte, NC 28262. If you are comparing insurance agencies in Charlotte or looking for support with commercial policies, you can contact the team during business hours to discuss your questions and needs. Customer reviews point to a friendly, responsive experience, while the agency's commercial-policy work makes it especially relevant to businesses seeking ongoing insurance assistance.