Oceanworks Berkeley

Always satisfied with service here. Appointments are easy to get - and they are very efficient. Staff is friendly and courteous. I take my car in for regular tune-ups and have always been so satisfied with the service. I have also recommended to friends who also love this place

I've brought two of my cars here over the years. Last year, my SUV needed timing belt, coolant hoses, alternator, leaking oil seal - all at once. The techs walked me through each item and explained to me why each was important for the basic drivability of the car. One year later, I've been driving the car a couple days per week and it's still running as well as the day it left Ocean Works. They treated me great and the service was professional. Thanks Ocean Works!

I really wanted to like this mom-and-pop auto body shop, but unfortunately my search for a good, reputable, and affordable mechanic in the East Bay continues. My first visit was for a clogged sunroof drain that was causing water to pool on the driver’s side floor. While the drain issue itself was fixed, the car was returned to me with a large wet puddle still inside, despite my asking that it be dried as part of the service. Not a dealbreaker, but disappointing. I brought my car back a second time for more extensive work. The quote ended up being higher than the dealership’s, but I chose to move forward because I value supporting small, local businesses. Unfortunately, there was miscommunication around when and how I would be able to pick up my car. Despite clearly explaining that I would be working until after their closing hours and attempting to pay upon drop-off. I was left without my car for the entire weekend, which added over $100 in unexpected rideshare costs. When I asked whether they would consider covering those rideshare expenses, given the circumstances, I received a very unprofessional and unpleasant email response from an employee named Brian. Additionally, while waiting to be picked up, I overheard staff engaging in gossipy conversation about another customer, which I found disrespectful and unprofessional. Between the communication issues, added costs, and overall lack of professionalism, I won’t be returning.

I've been a customer for 16 years, but after the change in ownership and management it just isn't the same place anymore. The current management are inexperienced and need to fully consult vehicle histories before recommending work. It's probably still a great place for small jobs and normal maintenance.

This is a fabulous garage! I have been going here for about 10 yrs and the service is always top notch! It's easy to get an appointment and they do very high quality work for a reasonable cost. And ...they are dog lovers!! Highly recommend.