Poway Import Auto Experts
About
Poway Import Auto Experts is listed on FindALoco in Poway, CA with address, phone, website, hours, and map location. Common services and related keywords include Auto Repair Shop.
Poway Import Auto Experts is a trusted auto repair shop located in Poway, CA, dedicated to providing reliable vehicle maintenance and repair services to the local community. With an impressive 4.8-star rating based on 73 reviews, this shop has earned a solid reputation for honesty and quality workmanship, making it a standout choice for car owners in the area.
Customers consistently highlight the team's transparent communication, a cornerstone of their service. Whether addressing a simple oil change or a complex engine issue, the staff at Poway Import Auto Experts keeps clients informed every step of the way. They explain necessary repairs, provide clear timelines, and offer upfront cost estimates, ensuring there are no surprises. This transparent approach builds long-term trust and is frequently praised in reviews.
Led by Eli, the team is known for its integrity and efforts to keep labor costs reasonable while using quality parts. The atmosphere is professional yet friendly, creating a comfortable environment where customers feel confident in the care their vehicles receive. Many clients, even after moving away, return due to the consistent and dependable service, showcasing the shop's ability to foster lasting relationships.
This shop is ideal for car owners who value expertise and honesty, particularly those who handle basic maintenance themselves but need professional help for more complicated repairs. It's well-suited for families, commuters, and individuals with import or domestic vehicles, as evidenced by customers with models like Toyota Tacoma and Honda Odyssey seeking solutions here. The ability to diagnose tricky problems, such as check engine light issues, sets Poway Import Auto Experts apart from other local options.
Conveniently situated at 13502 Pomerado Rd, Poway, CA 92064, Poway Import Auto Experts operates Monday through Thursday from 8:00 AM to 5:00 PM and on Friday until 3:00 PM, with closures on weekends. If you're searching for an auto repair shop in Poway that prioritizes clear communication, quality service, and trustworthy care, consider visiting for a seamless experience.
Ratings & Reviews
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Sign in to reviewI was a long-time client at Roo Automotive and trusted their work for years. After moving to Leucadia, I tried a few local mechanics but never felt fully confident with any of them. When my Tacoma threw a check engine and traction control light, I took it to three different shops. All of them said the same thing: catalytic converter replacement, with quotes ranging from $2,500 to $3,300. Since Roo Automotive closed, they gave me solid referrals, and Poway Import Auto Experts was one of them. I decided to give them a shot — and I’m glad I did. They diagnosed the issue properly and fixed the problem without replacing the catalytic converter, saving me a lot of money. Chris, the manager, was very helpful, extremely detail-oriented, and straightforward throughout the process. Even though it’s about a 45-minute drive for me, I’ll definitely be coming back. A shop you can trust is worth the drive.
Honest group of guys who keep you in the loop with what’s going on and what the cost is gonna be upfront. Never any surprise on cost. Unfortunately owning a car is expensive and they do their best to keep labor costs to a minimum and they use quality parts. I always recommend these guys to anyone looking for a trustworthy shop. Can you get your repairs done somewhere else for cheaper? Yes, but not for the same quality work you’re getting here and the genuine OEM parts they use.
I've brought my cars over the years to Poway Import Auto Experts and I've never been disappointed. I always get consistent professional service. Whether it's something simple or more complicated, Eli and his staff always communicate what repairs are advised, how long it will take and what to expect. I have come to know them as a very reputable auto repair shop with a high level of sophistication and expertise. If you're needing auto repair, this shop is worth the drive.
They get the job done but at 3x the price. Had my starter replaced in a Toyota for around $600!! They charged me $295 for remanufactured starter that retails for $100 at Napa and $240 for two hours of labor to remove and reinstall the starter held by three easily accessible bolts and a connector. Were they fast and did the job when I was desperate, yes. But afterwards I felt really bad and abused to a large degree. Most likely will avoid a return visit.
Vehicles serviced: 2012 Honda Odyssey & 2004 Lexus RX330 I typically do my own maintenance, such as brake pad replacement and oils changes (the easier things). However, when I run into things that I’ve never dealt with, or can’t fix in my own, I take it here. Eli and his team are the among the best mechanics I’ve dealt with. Honest and upfront about what needs immediate attention versus what can be put off for a bit. For example, one issue with my Honda caused an oil leak into the engine. It would have cost me thousands to fix (and I was willing to pay it), but Eli mentioned that it was a common issue with Hondas, and that Honda provided an extended warranty for it. In comparison, the Honda service rep tried to blame me for the issue, and I had to verify with corporate that it was a covered issue. I have recommended Poway Import Auto Experts to friends and family, and wouldn’t hesitate to return for future service work.
