Premier1 Care

Caleb was excellent in communication and does exactly what he says—for timeliness and more. From the very first call, he was clear, professional, and honest about what needed to be done and when it would be completed. He kept me updated throughout the process and delivered the car exactly on time, with everything handled perfectly.The entire team at Premier1 Auto Service in Hollywood Park made the experience smooth and stress-free. They genuinely care about doing quality work and taking care of their customers. I highly recommend this location, especially if you get to work with Caleb. Top-notch service all around! Would definitely return and refer friends and family. 5 stars!

I had a great experience taking my car for maintenance her this past week. You'll see a big electronic sign for this business where you'll turn in from the 281 Frontage road, you can't miss it. This place was packed with cars showing how many people trust this auto care facility with their car. However, because it is packed, it might be hard to find a place to park. Luckily there was room in the drop-off line. They do not have a big waiting area so l suggest having a ride home or asking if their driver service is available so you can be dropped off at home once you check in your car. Starting with my initial call to the business and through the end when it was time to pick my car back up, I was treated with respect and kindness. I found the prices fair and the advice on what was needed honest. I plan to make this my go-to shop when I need work on my car and highly recommend them to anyone looking for a trustworthy auto care facility.

Great communication and availability. The work was completed sooner than anticipated, even though parts had to be ordered. Everything is working perfectly now! The mechanics did the job promptly, and returned my car in tiptop shape! Caleb, at the San Antonio location in San Pedro, was the agent that worked with me directly. His dedication to the company and its customers is beyond what I have experienced in any auto shop… by far! I will definitely be taking my EV here again next time.

Customer service is exceptional and professional. As a woman I felt immediately at ease and welcomed. I was traveling through and had an emergency. I was blown away with the courtesy and complimentary service I received. I cannot say enough about the team. They welcomed me in for a last minute emergency to ensure thar my vehicle would be safe to drive. I chose them based upon the reviews & I assure you, their reviews are accurate and reliable. I highly recommend. Thank you for your professionalism, your trust and your dedication to top notch service. I appreciate your honest, respectful and reliable service.

Great place to visit when you have anxiety issue with your car. This is my second time here and they did a great job with fast parts delivery and thorough test drives. I’m still broke though (but they have military discounts) so y’all need to make sure your cars are in top conditions if you don’t wanna end up fixing them.